Thread: Can't send - smtp error 250

Try changing $rcmail_config['smtp_auth_type'] in <RC root>/config/main.inc.php to PLAIN if you have no authentication, if that doesn't work try using LOGIN.

Hi Skaero,

I tried what you suggested but that doesn't seem to help, either with PLAIN or LOGIN. I found in the rc/logs folder the following error message:

SMTP Error: SMTP error: Authentication failure: SMTP server does not support authentication (Code: ) in /var/www/rc/program/steps/mail/func.inc on line 1365 (POST /rc/?_task=mail&_action=send)

So it seems like its still trying to use some type of SMTP authentication?

Enable smtp_debug option and attach logs/smtp file here.

Ok, with the SMTP debug added here's what I get from a single attempt to send email:

[06-Aug-2010 08:13:22 -0400]: Recv: 220 mail3.primelink1.net ESMTP server ready.
[06-Aug-2010 08:13:22 -0400]: Send: EHLO 10.100.0.75
[06-Aug-2010 08:13:22 -0400]: Recv: 250-mail3.primelink1.net
[06-Aug-2010 08:13:22 -0400]: Recv: 250-PIPELINING
[06-Aug-2010 08:13:22 -0400]: Recv: 250-SIZE 20240000
[06-Aug-2010 08:13:22 -0400]: Recv: 250-ETRN
[06-Aug-2010 08:13:22 -0400]: Recv: 250 8BITMIME
[06-Aug-2010 08:13:22 -0400]: Send: RSET
[06-Aug-2010 08:13:22 -0400]: Recv: 250 Ok
[06-Aug-2010 08:13:22 -0400]: Send: QUIT
[06-Aug-2010 08:13:22 -0400]: Recv: 221 Bye

I also verified that the server this is running on has relay access to the mail server. Strange too, I looked up the smtp codes and 250 isn't even an error.

Your SMTP server doesn't returns AUTH response. If you really would like to send mail without authentication then you should set smtp_user, smtp_pass and smtp_auth_type to null.

Same error for me : SMTP ERROR (250) : authentication problem

I just want to tell that if i use the previous version roundcubemail-0.3-stable (always installed) everything works well.
With the new version roundcubemail-0.4 I can't send an email

An authentication error. Logs enabled in roundcube tells :
SMTP Error: SMTP error: Authentication failure: SMTP server does not support authentication (Code: ) in /var/wws/roundcubemail-0.4/program/steps/mail/func.inc on line 1425 (POST /mail/?_task=mail&_action=send)


I cheked the main.inc.php file twice; put the previous main.inc.php (0.3-stable)
Nothing works.

I have to use the old version 0.3-stable.
I'm disapointed because I would like to use the very interesting feature : threaded view in messages boxes.

Thanks for your help

Can you post a imap_debug log?

From my mail.log. Ask me if you want more

With roundcube4 (send an email failure) :

Sep 7 09:03:56 net1 dovecot: imap-login: Login: user=<jc2010@domain.net>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, TLS
Sep 7 09:03:56 net1 dovecot: IMAP(jc2010@domain.net): Disconnected: Logged out bytes=23/398
Sep 7 09:03:56 net1 dovecot: imap-login: Login: user=<jc2010@domain.net>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, TLS
Sep 7 09:03:56 net1 dovecot: IMAP(jc2010@domain.net): Disconnected: Logged out bytes=31/1836
Sep 7 09:03:56 net1 dovecot: imap-login: Login: user=<jc2010@domain.net>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, TLS
Sep 7 09:03:56 net1 dovecot: IMAP(jc2010@domain.net): Disconnected: Logged out bytes=408/17090
Sep 7 09:03:56 net1 dovecot: imap-login: Login: user=<jc2010@domain.net>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, TLS
Sep 7 09:03:56 net1 dovecot: IMAP(jc2010@domain.net): Disconnected: Logged out bytes=2305/18353
Sep 7 09:03:59 net1 dovecot: imap-login: Login: user=<jc2010@domain.net>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, TLS
Sep 7 09:03:59 net1 dovecot: IMAP(jc2010@domain.net): Disconnected: Logged out bytes=34/359
Sep 7 09:03:59 net1 dovecot: imap-login: Login: user=<jc2010@domain.net>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, TLS
Sep 7 09:03:59 net1 dovecot: IMAP(jc2010@domain.net): Disconnected: Logged out bytes=31/1836
Sep 7 09:04:10 net1 dovecot: imap-login: Login: user=<jc2010@domain.net>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, TLS
Sep 7 09:04:10 net1 postfix/smtpd[7207]: connect from net1.domain.net[192.168.0.111]
Sep 7 09:04:10 net1 postfix/smtpd[7207]: disconnect from net1.domain.net[192.168.0.111]
Sep 7 09:04:10 net1 dovecot: IMAP(jc2010@domain.net): Disconnected: Logged out bytes=8/331

With roundcube3-stable (send an email to gmail successfull)

Sep 7 09:05:39 net1 dovecot: imap-login: Login: user=<jc2010@domain.net>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, TLS
Sep 7 09:05:39 net1 dovecot: IMAP(jc2010@domain.net): Disconnected: Logged out bytes=23/398
Sep 7 09:05:39 net1 dovecot: imap-login: Login: user=<jc2010@domain.net>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, TLS
Sep 7 09:05:40 net1 dovecot: IMAP(jc2010@domain.net): Disconnected: Logged out bytes=368/18164
Sep 7 09:05:40 net1 dovecot: imap-login: Login: user=<jc2010@domain.net>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, TLS
Sep 7 09:05:40 net1 dovecot: IMAP(jc2010@domain.net): Disconnected: Logged out bytes=2455/18703
Sep 7 09:05:44 net1 dovecot: imap-login: Login: user=<jc2010@domain.net>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, TLS
Sep 7 09:05:44 net1 dovecot: IMAP(jc2010@domain.net): Disconnected: Logged out bytes=8/331
Sep 7 09:05:44 net1 dovecot: imap-login: Login: user=<jc2010@domain.net>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, TLS
Sep 7 09:05:44 net1 dovecot: IMAP(jc2010@domain.net): Disconnected: Logged out bytes=31/1836
Sep 7 09:05:56 net1 dovecot: imap-login: Login: user=<jc2010@domain.net>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, TLS
Sep 7 09:05:56 net1 postfix/smtpd[7207]: connect from net1.domain.net[192.168.0.111]
Sep 7 09:05:56 net1 postfix/smtpd[7207]: setting up TLS connection from net1.domain.net[192.168.0.111]
Sep 7 09:05:56 net1 postfix/smtpd[7207]: net1.domain.net[192.168.0.111]: TLS cipher list "ALL:+RC4:@STRENGTH"
Sep 7 09:05:56 net1 postfix/smtpd[7207]: SSL_accept:before/accept initialization
Sep 7 09:05:56 net1 postfix/smtpd[7207]: SSL_accept:SSLv3 read client hello B
Sep 7 09:05:56 net1 postfix/smtpd[7207]: SSL_accept:SSLv3 write server hello A
Sep 7 09:05:56 net1 postfix/smtpd[7207]: SSL_accept:SSLv3 write certificate A
Sep 7 09:05:56 net1 postfix/smtpd[7207]: SSL_accept:SSLv3 write key exchange A
Sep 7 09:05:56 net1 postfix/smtpd[7207]: SSL_accept:SSLv3 write server done A
Sep 7 09:05:56 net1 postfix/smtpd[7207]: SSL_accept:SSLv3 flush data
Sep 7 09:05:56 net1 postfix/smtpd[7207]: SSL_accept:SSLv3 read client key exchange A
Sep 7 09:05:56 net1 postfix/smtpd[7207]: SSL_accept:SSLv3 read finished A
Sep 7 09:05:56 net1 postfix/smtpd[7207]: SSL_accept:SSLv3 write session ticket A
Sep 7 09:05:56 net1 postfix/smtpd[7207]: SSL_accept:SSLv3 write change cipher spec A
Sep 7 09:05:56 net1 postfix/smtpd[7207]: SSL_accept:SSLv3 write finished A
Sep 7 09:05:56 net1 postfix/smtpd[7207]: SSL_accept:SSLv3 flush data
Sep 7 09:05:56 net1 postfix/smtpd[7207]: Anonymous TLS connection established from net1.domain.net[192.168.0.111]: TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits)
Sep 7 09:05:56 net1 postfix/smtpd[7207]: 6CF146E043: client=net1.domain.net[192.168.0.111], sasl_method=PLAIN, sasl_username=jc2010@domain.net
Sep 7 09:05:56 net1 postfix/cleanup[7211]: 6CF146E043: message-id=<9f068022cf61699d0c59ff3fd9a591bf@localhost>
Sep 7 09:05:56 net1 postfix/qmgr[1524]: 6CF146E043: from=<jean-claude.domain@ac-nice.fr>, size=828, nrcpt=1 (queue active)
Sep 7 09:05:56 net1 dovecot: IMAP(jc2010@domain.net): Disconnected: Logged out bytes=605/1894
Sep 7 09:05:56 net1 postfix/smtpd[7207]: disconnect from net1.domain.net[192.168.0.111]
Sep 7 09:05:56 net1 dovecot: imap-login: Login: user=<jc2010@domain.net>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, TLS
Sep 7 09:05:56 net1 dovecot: IMAP(jc2010@domain.net): Disconnected: Logged out bytes=368/18164
Sep 7 09:05:56 net1 dovecot: imap-login: Login: user=<jc2010@domain.net>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, TLS
Sep 7 09:05:56 net1 dovecot: IMAP(jc2010@domain.net): Disconnected: Logged out bytes=368/18164
Sep 7 09:05:57 net1 dovecot: imap-login: Login: user=<jc2010@domain.net>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, TLS
Sep 7 09:05:57 net1 dovecot: IMAP(jc2010@domain.net): Disconnected: Logged out bytes=2455/18727
Sep 7 09:05:57 net1 postfix/smtp[7272]: 6CF146E043: to=<jc.divers@gmail.com>, relay=gmail-smtp-in.l.google.com[209.85.227.27]:25, delay=0.66, delays=0.01/0.02/0.3/0.33, dsn=2.0.0, status=sent (250 2.0.0 OK 1283843157 v14si8128784weq.13)
Sep 7 09:05:57 net1 postfix/qmgr[1524]: 6CF146E043: removed