RoundCube Webmail Forum  

Go Back   RoundCube Webmail Forum > Release Support > Pending Issues

For more information about the ads and why they're here, please see the FAQ

Reply
  #1  
Old 02-04-2009, 02:41 PM
Registered User
 
Join Date: Apr 2008
Posts: 29
Default Upgrade information

When I start my upgrade from V0.1.1 to V2 will my existing email accounts, contacts & sent messages be maintained in the new version, I have saved the web directory and run an SQL backup of the existing database.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #2  
Old 02-04-2009, 03:10 PM
Super Moderator
 
Join Date: May 2007
Posts: 669
Default

As long as you only alter the table stucture in the database, not delete anything then i dont see why you would loose any information. Sent messages are stored on your IMAP server. You said you have a backup any way so you can always restore the DB if you need to.
__________________
RoundCube Patches & Plugins: Managesieve, SpamAssassin Prefs, and more…
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #3  
Old 02-04-2009, 03:17 PM
Registered User
 
Join Date: Apr 2008
Posts: 29
Default

Quote:
Originally Posted by JohnDoh View Post
As long as you only alter the table stucture in the database, not delete anything then i dont see why you would loose any information. Sent messages are stored on your IMAP server. You said you have a backup any way so you can always restore the DB if you need to.
Thanks for that, I assumed the upgrade would retain most of the data, I will be taking to option to upgrade via the browser after replacing the files in the web directory as per the UPGRADING document.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #4  
Old 02-04-2009, 11:08 PM
Registered User
 
Join Date: Apr 2008
Posts: 29
Default Upgrade problem.

I have followed the upgrade document ending up by running the sql from the mysql.update.sql file. now when I try to open RC I get this error:-
QUOTE:
Warning: require_once(include/rcube_imap.inc) [function.require-once]: failed to open stream: No such file or directory in /home/my-domain/public_html/webmail/index.php on line 82

Fatal error: require_once() [function.require]: Failed opening required 'include/rcube_imap.inc' (include_path='/home/my-domain/public_html/webmail/:/home/my-domain/public_html/webmail/program:/home/my-domain/public_html/webmail/program/lib:.:/usr/lib/php:/usr/local/lib/php:/home/my-domain/php') in /home/my-domain/public_html/webmail/index.php on line 82
END-QUOTE:
rcube_imap.inc does not exist in the include sub directory. have I got an incomplete download? or have I missed something?
Can anyone assist Please.

Last edited by Tonyrc; 02-04-2009 at 11:12 PM.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #5  
Old 02-05-2009, 12:07 AM
Registered User
 
Join Date: Apr 2008
Posts: 29
Default another error now

Discovered that the index.php had not updated after the upgrade and the first error, so now that I have upgraded index.php I get a blank IE6 screen and on Firefox I get
QUOTE:
Content Encoding Error

The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

* Please contact the website owners to inform them of this problem.

END-QUOTE

Do you think I should rename my existing database and go for a new clean install instead?
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #6  
Old 02-06-2009, 01:50 PM
Registered User
 
Join Date: Apr 2008
Posts: 29
Default HELP Please

Can anybody assist with this problem Please?
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #7  
Old 02-08-2009, 10:38 AM
Super Moderator
 
Join Date: May 2007
Posts: 669
Default

are you using firefox? a quick search found this The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.. could be worth a try. if you are using ff does the message also occur in other browsers?
__________________
RoundCube Patches & Plugins: Managesieve, SpamAssassin Prefs, and more…
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #8  
Old 02-10-2009, 12:41 PM
Registered User
 
Join Date: Apr 2008
Posts: 29
Default Problem Cured by Hosting Support

Quote:
Originally Posted by JohnDoh View Post
are you using firefox? a quick search found this The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.. could be worth a try. if you are using ff does the message also occur in other browsers?
As mentioned above, IE6 gave me a blank screen, FF gave me the error.
But, the problem has been cured by my hosting support man.
The server PHP required a change,
Quote from him:
"The changes were made in the main php configuration file on the server after examining the contents of the script error log."
End-Quote:
exactly what changes were made to cure my problem are unknwon. All I know is there was nothing wrong with my install and it now works in whichever browser I use.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #9  
Old 02-16-2009, 06:36 AM
Registered User
 
Join Date: Feb 2009
Posts: 1
Default

Quote:
Originally Posted by Tonyrc View Post
As mentioned above, IE6 gave me a blank screen, FF gave me the error.
But, the problem has been cured by my hosting support man.
The server PHP required a change,
Quote from him:
"The changes were made in the main php configuration file on the server after examining the contents of the script error log."
End-Quote:
exactly what changes were made to cure my problem are unknwon. All I know is there was nothing wrong with my install and it now works in whichever browser I use.
i got the same error.
Code:
[root@mail logs]# rpm -qa php
php-5.2.8-1.el5.remi
[root@mail logs]# pwd
/var/www/roundcubemail-0.2-stable/logs
[root@mail logs]#
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT. The time now is 10:15 PM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2010, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.3.0
Copyright © 2006-2008 RoundCube Webmail Community