Thread: Upgrade information

As long as you only alter the table stucture in the database, not delete anything then i dont see why you would loose any information. Sent messages are stored on your IMAP server. You said you have a backup any way so you can always restore the DB if you need to.

Originally Posted by JohnDoh

As long as you only alter the table stucture in the database, not delete anything then i dont see why you would loose any information. Sent messages are stored on your IMAP server. You said you have a backup any way so you can always restore the DB if you need to.

Thanks for that, I assumed the upgrade would retain most of the data, I will be taking to option to upgrade via the browser after replacing the files in the web directory as per the UPGRADING document.

I have followed the upgrade document ending up by running the sql from the mysql.update.sql file. now when I try to open RC I get this error:-
QUOTE:
Warning: require_once(include/rcube_imap.inc) [function.require-once]: failed to open stream: No such file or directory in /home/my-domain/public_html/webmail/index.php on line 82

Fatal error: require_once() [function.require]: Failed opening required 'include/rcube_imap.inc' (include_path='/home/my-domain/public_html/webmail/:/home/my-domain/public_html/webmail/program:/home/my-domain/public_html/webmail/program/lib:.:/usr/lib/php:/usr/local/lib/php:/home/my-domain/php') in /home/my-domain/public_html/webmail/index.php on line 82
END-QUOTE:
rcube_imap.inc does not exist in the include sub directory. have I got an incomplete download? or have I missed something?
Can anyone assist Please.

Discovered that the index.php had not updated after the upgrade and the first error, so now that I have upgraded index.php I get a blank IE6 screen and on Firefox I get
QUOTE:
Content Encoding Error

The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

* Please contact the website owners to inform them of this problem.

END-QUOTE

Do you think I should rename my existing database and go for a new clean install instead?

Can anybody assist with this problem Please?

are you using firefox? a quick search found this The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.. could be worth a try. if you are using ff does the message also occur in other browsers?

Originally Posted by JohnDoh

are you using firefox? a quick search found this The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.. could be worth a try. if you are using ff does the message also occur in other browsers?

As mentioned above, IE6 gave me a blank screen, FF gave me the error.
But, the problem has been cured by my hosting support man.
The server PHP required a change,
Quote from him:
"The changes were made in the main php configuration file on the server after examining the contents of the script error log."
End-Quote:
exactly what changes were made to cure my problem are unknwon. All I know is there was nothing wrong with my install and it now works in whichever browser I use.

Originally Posted by Tonyrc

As mentioned above, IE6 gave me a blank screen, FF gave me the error.
But, the problem has been cured by my hosting support man.
The server PHP required a change,
Quote from him:
"The changes were made in the main php configuration file on the server after examining the contents of the script error log."
End-Quote:
exactly what changes were made to cure my problem are unknwon. All I know is there was nothing wrong with my install and it now works in whichever browser I use.

i got the same error.

Code:

[root@mail logs]# rpm -qa php
php-5.2.8-1.el5.remi
[root@mail logs]# pwd
/var/www/roundcubemail-0.2-stable/logs
[root@mail logs]#