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Thread: Install Troube.

  1. #1
    n0rbertt is offline Registered User
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    Default Install Troube.

    First off , I would like to say I love your product . Tried to install on one of my domains and got the following error :

    SERVICE CURRENTLY NOT AVAILABLE!

    Error No. [0x01F4]

    You may see this at : RoundCube|Mail : ERROR 500

    I've searched google and saw it was fixed by editing "program/include/rcube_db.inc"

    But I don't have that file , was that an older version ?

  2. #2
    JohnDoh is offline Super Moderator
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    take a look in [RC Root]/logs/errors hopefully there are some more detaild errors in there. and yes program/include/rcube_db.inc is old, its program/include/rcube_mdb2.inc now.
    Roundcube Patches: Sieverules, SpamAssassin Prefs, and more…

  3. #3
    n0rbertt is offline Registered User
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    [25-Mar-2009 19:15:18] MDB2 Error: no such table (-1: _doQuery: [Error message: Could not execute statement]
    [Last executed query: PREPARE mdb2_statement_mysql_1e5062e6961a5afe33e9b6a905466 2e9312c7bdf8 FROM 'SELECT vars, ip, UNIX_TIMESTAMP(changed) AS changed\n FROM session\n WHERE sess_id=?']
    [Native code: 1146]
    [Native message: Table 'realm_RoundCube.session' doesn't exist]

    [25-Mar-2009 19:15:18 -0400] DB Error: _doQuery: [Error message: Could not execute statement]
    [Last executed query: PREPARE mdb2_statement_mysql_1e5062e6961a5afe33e9b6a905466 2e9312c7bdf8 FROM 'SELECT vars, ip, UNIX_TIMESTAMP(changed) AS changed\n FROM session\n WHERE sess_id=?']
    [Native code: 1146]
    [Native message: Table 'realm_RoundCube.session' doesn't exist]
    in /home/realm/public_html/mail/program/include/rcube_mdb2.php on line 255 (GET /mail/)
    [25-Mar-2009 19:21:45] MDB2 Error: no such table (-1: _doQuery: [Error message: Could not execute statement]
    [Last executed query: PREPARE mdb2_statement_mysql_13c521e5e80a7bba9a0b8d56b1bc8 b0092bb03b5f FROM 'SELECT vars, ip, UNIX_TIMESTAMP(changed) AS changed\n FROM session\n WHERE sess_id=?']
    [Native code: 1146]
    [Native message: Table 'realm_RoundCube.session' doesn't exist]

    [25-Mar-2009 19:21:45 -0400] DB Error: _doQuery: [Error message: Could not execute statement]
    [Last executed query: PREPARE

  4. #4
    swie's Avatar
    swie is offline Registered User
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    Take a look if there are tables in the Roundcube database (via phpmyadmin e.g.) if not load the matching sql file from roundcubedir/SQL/*.initial.sql.
    * stands for your db system (MySQL, SQLite, ...)

  5. #5
    n0rbertt is offline Registered User
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    Quote Originally Posted by swie View Post
    Take a look if there are tables in the Roundcube database (via phpmyadmin e.g.) if not load the matching sql file from roundcubedir/SQL/*.initial.sql.
    * stands for your db system (MySQL, SQLite, ...)
    TYVM ! IT's now working

  6. #6
    CarlosinFL is offline Registered User
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    I'm having the same problem guys! It appears I don't have any tables generated in my roundcube database via MySQL. I don't have any graphical admin utilities loaded on the machine in question and don't understand how you guys resolved it. I read above you have to 'load' the matching SQL file in a specified database but I have no idea what that means?

    Can someone please help me?

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