Thread: Blank empty message body (see email source inside)

Originally Posted by Paul

I've just exchanged a few emails with a hotmail user using roundcube 0.2, and the same problem occurs. Maybe it's not a Roundcube problem after all.

It must be a hotmail problem, see also Zen or hotmail problem? :: Zen Internet :: think broadband

I actually have been having the same problem, which is why I came here to look to see if others were. I'm getting it from folks with aol and corporate email accounts as well.

In roundcube 0.2, when it happened, if I clicked "reply" I could see the original message. I can't do that anymore. Kind of frustrating.

Seems to me too, that while standards are a good thing, programs should be smart enough to handle "common" errors, so users are not impacted.

I don't exactly agree with you on this one steveg_nh.. The garbage collecting company at your/my home does not accept all garbage, just some..

Eitherway, In my case i ran into exactly the same problem.. And with a solution (well, for all the Dovecot users I know there is). Seems that Dovecot version 1.0 (default for Debian Etch par example) does not output the bodystructure well.. So the same problem...

But... On my brand new server, ofcourse equiped with Debian Lenny (and Dovecot 1.1.0.15) the problem doesn't exist! Seems like the guys @ Dovecot have fixed that problem in the newer releases.

Still trying to find the bug report / feature request, but my advice to you all: Update your mailserver (IMAP) to the latest version available.. If this doesn't help, go and make a bug report!

Paul,

Stop the idiocy. It's not the fault of Roundcube, but the fault of Hotmail. just update your mailserver to the latest version. RC 0.3 doesn't fix this problem, nor does 0.2.

Blaim Hotmail for changing their bodystructures not Roundcube.

I does happen with emails originating from places other than hotmail though. I've had it from AOL and a corporate email account (not sure what he backend email was).

If you follow the bug report page, there are two interesting patches that fix completely the problem.

While it is true that it is not a roundcube problem because its the mailserver that sends the wrong bodystructure, it is also true that its roundcube goal to show me my emails and it does me no good at all when roundcube fails at that.

Said this, the patches in the bug report do work perfectly and do address the problem fully: when the bodystructure is broken, just show the raw email data so that me, as an end user, can still see the email, which is why i use roundcube.

The rest is only mental games: roundcube is used to show email, so it have to show emails even if the server response are not 100% standard. Otherwise, people simply stop using it because it fails on the most basic and most important task: to show emails.

So please do not ignore all this but include in trunk the second patch in the bug report.

By the way, there is no blame here. Nobody blames RC or HM (hotmail), we just want to be able to read our email. Then, if horde works i use horde and stop using RC. But i like RC more and i believe in making it a better product so this is why i am here. Now what should i do? Go to all my hotmail friends and tell them to switch email? Go to hotmail iteself and say hey guys, you have to upgrade all your servers because what since all other mail clients out there works?

If you follow this line of tought we would not have a single line of deployed AJAX in the world because IE has never been fixed properly.