[0.3] Blank empty message body (see email source inside)

Willy Gardiol · #1 09-25-2009, 11:22 AM

Hallo!
roundcube version 0.3-stable.

Code:

Received-SPF: pass (host43-162-149-62.serverdedicati.aruba.it: SPF record at spf-a.hotmail.com designates 65.55.116.98 as permitted sender)
Message-ID: <BLU116-W12293AE5FA0F3A7DA12F12A6D90@phx.gbl>
Content-Type: multipart/alternative;
	boundary="_606aa0d7-dd39-4241-94e4-53b6b9080048_"
From: Removed <removed@hotmail.com>
To:  Also Removed <removed@gardiol.org>
Subject: RE: Prova...
Date: Fri, 25 Sep 2009 09:50:04 +0000
Importance: Normal
In-Reply-To: <e0e827b0b04e422d9c7743a9a19a13a4@127.0.0.1>
References: <e0e827b0b04e422d9c7743a9a19a13a4@127.0.0.1>
MIME-Version: 1.0

--_606aa0d7-dd39-4241-94e4-53b6b9080048_
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable


prova=20
=20
> Date: Fri=2C 25 Sep 2009 11:22:21 +0200
> Subject: Prova...
>=20
>=20
> Quando puoi=2C rispondi a questa...
>=20
>=20
 		 	   		  =0A=
_________________________________________________________________=0A=
Condividi e organizza le tue immagini con  Windows Live Foto.
=0A=
http://www.microsoft.com/windows/windowslive/photos.aspx =

--_606aa0d7-dd39-4241-94e4-53b6b9080048_
Content-Type: text/html; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

<html>
<head>
<style><!--
.hmmessage P
{
margin:0px=3B
padding:0px
}
body.hmmessage
{
font-size: 10pt=3B
font-family:Verdana
}
--></style>
</head>
<body class=3D'hmmessage'>
prova&nbsp=3B<BR>&nbsp=3B<BR>&gt=3B Date: Fri=2C 25 Sep 2009 11:22:21 +0200=
<BR>&gt=3B
com<BR>&gt=3B Subject: Prova...<BR>&gt=3B <BR>&gt=3B <BR>&gt=3B Quando puoi=
=2C rispondi a questa...<BR>&gt=3B <BR>&gt=3B <BR> 		 	   		  <br /><hr />L=
ive Search Map <a href=3D'http://maps.live.it' target=3D'_new'>Cerchi la st=
rada pi=F9 breve per andare in ufficio? Chiedila a Live Search Maps!</a></b=
ody>
</html>=

--_606aa0d7-dd39-4241-94e4-53b6b9080048_--

This message shows up as blank/empty page. I can see all the headers, i can see the full source by selecting show source... but not the message!

This is very annoyng because... this happens with emails from my girlfriend!

almar · #2 09-25-2009, 11:54 AM

Hello Willy,

Can you put on the preview pane in "Mailbox view" check if the mail shows up there?

I'm sensing the same problem as I posted earlier. The message looks fine.

Almar

Willy Gardiol · #3 09-25-2009, 12:05 PM

Whether i double-click on the message to open it or i enable the preview panel and simply click on the email, the result does not change.

either the preview panel or the new window/page show the headers, date, subject, to, from... but the body below is simply... empty.

Willy Gardiol · #4 09-25-2009, 12:15 PM

Ok, i did some more research.
The following email _WORKS_:

Code:

X-Spam-Checker-Version: SpamAssassin 3.2.5 (2008-06-10) on 62.149.162.43
X-Spam-Level: 
X-Spam-Status: No, score=0.2 required=5.0 tests=AWL,HTML_MESSAGE autolearn=ham
	version=3.2.5
Received: (qmail 32637 invoked from network); 25 Sep 2009 11:50:03 +0200
Received: from blu0-omc3-s23.blu0.hotmail.com (65.55.116.98)
  by host43-162-149-62.serverdedicati.aruba.it with SMTP; 25 Sep 2009 11:50:03 +0200
Received-SPF: pass (host43-162-149-62.serverdedicati.aruba.it: SPF record at spf-a.hotmail.com designates 65.55.116.98 as permitted sender)
Received: from BLU116-W12 ([65.55.116.72]) by blu0-omc3-s23.blu0.hotmail.com with Microsoft SMTPSVC(6.0.3790.3959);
	 Fri, 25 Sep 2009 02:50:04 -0700
Message-ID: <BLU116-W12293AE5FA0F3A7DA12F12A6D90@phx.gbl>
Return-Path: removed@hotmail.com
Content-Type: multipart/alternative;
	boundary="_606aa0d7-dd39-4241-94e4-53b6b9080048_"
X-Originating-IP: [194.184.40.66]
From: Removed <removed@hotmail.com>
To: Removedl <removed@gardiol.org>
Subject: RE: Prova...
Date: Fri, 25 Sep 2009 09:50:04 +0000
Importance: Normal
In-Reply-To: <e0e827b0b04e422d9c7743a9a19a13a4@127.0.0.1>
References: <e0e827b0b04e422d9c7743a9a19a13a4@127.0.0.1>
MIME-Version: 1.0
X-OriginalArrivalTime: 25 Sep 2009 09:50:04.0291 (UTC) FILETIME=[8E8C9530:01CA3DC5]

--_606aa0d7-dd39-4241-94e4-53b6b9080048_
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable


prova=20
=20
> Date: Fri=2C 25 Sep 2009 11:22:21 +0200
> Subject: Prova...
>=20
>=20
> Quando puoi=2C rispondi a questa...
>=20
>=20
 		 	   		  =0A=
_________________________________________________________________=0A=
Condividi e organizza le tue immagini con  Windows Live Foto.
=0A=
http://www.microsoft.com/windows/windowslive/photos.aspx =

--_606aa0d7-dd39-4241-94e4-53b6b9080048_
Content-Type: text/html; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

<html>
<head>
<style><!--
.hmmessage P
{
margin:0px=3B
padding:0px
}
body.hmmessage
{
font-size: 10pt=3B
font-family:Verdana
}
--></style>
</head>
<body class=3D'hmmessage'>
prova&nbsp=3B<BR>&nbsp=3B<BR>&gt=3B Date: Fri=2C 25 Sep 2009 11:22:21 +0200=
<BR>&gt=3B From: =
com<BR>&gt=3B Subject: Prova...<BR>&gt=3B <BR>&gt=3B <BR>&gt=3B Quando puoi=
=2C rispondi a questa...<BR>&gt=3B <BR>&gt=3B <BR> 		 	   		  <br /><hr />L=
ive Search Map <a href=3D'http://maps.live.it' target=3D'_new'>Cerchi la st=
rada pi=F9 breve per andare in ufficio? Chiedila a Live Search Maps!</a></b=
ody>
</html>=

--_606aa0d7-dd39-4241-94e4-53b6b9080048_--

What i did was to REPLY to this email... then my girlfriend answered and BANG, the answer is blank in roundcube...

Something must have changed between my reply and her reply.

robert.penz · #5 09-26-2009, 07:41 PM

I've the same problems with some mails.

I believe also that I know the problem. The problem occurs if in the email header empty lines occure. This is still a valid mail if the next line does start with an space.

For example, if the header has something like this:

Code:

References: <tPR5uYcaz0008cb6f@bay0-omc3-s17.bay0.hotmail.com>
 <BAY134-W4332358D64B11E113AAFECEDB10@phx.gbl>
X-OriginalArrivalTime: 25 Sep 2009 14:39:03.0406 (UTC) FILETIME=[ED7790E0:01CA3DED]


      <BAY120-W271460BF2B958BA97CCB7B919B0@phx.gbl>

     <BAY134-W290035BBFD837D6B2E2E30ED750@phx.gbl>

   <BAY134-W24A401A36AAA4B9C164260ED520@phx.gbl>

  <BAY134-W108A256FCD0BD9D3890914ED490@phx.gbl>


 <BAY134-W117C8AD81106C3D8A14DE9ED010@phx.gbl>
MIME-Version: 1.0

The body is shown empty, but if I remove the blank lines via ssh in the maildir on the server so it looks like this:

Code:

References: <tPR5uYcaz0008cb6f@bay0-omc3-s17.bay0.hotmail.com>
 <BAY134-W4332358D64B11E113AAFECEDB10@phx.gbl>
X-OriginalArrivalTime: 25 Sep 2009 14:39:03.0406 (UTC) FILETIME=[ED7790E0:01CA3DED]
      <BAY120-W271460BF2B958BA97CCB7B919B0@phx.gbl>
     <BAY134-W290035BBFD837D6B2E2E30ED750@phx.gbl>
   <BAY134-W24A401A36AAA4B9C164260ED520@phx.gbl>
  <BAY134-W108A256FCD0BD9D3890914ED490@phx.gbl>
 <BAY134-W117C8AD81106C3D8A14DE9ED010@phx.gbl>
MIME-Version: 1.0

everything is shown correctly

anders · #6 09-27-2009, 08:34 AM

I got the same problem... Is there any solution for this yet?

robert.penz · #7 09-27-2009, 08:38 AM

I don't know of any fix.

Paul · #8 09-28-2009, 09:41 AM

Quote:

Originally Posted by robert.penz

I've the same problems with some mails.
I believe also that I know the problem. The problem occurs if in the email header empty lines occure. This is still a valid mail if the next line does start with an space.

I guess it is technically a valid email, but since everything after the empty line is part of the body, it's not a valid MIME email - the mime-version header is missing.

That said, these messages work fine in roundcube 0.2, and in most email programs. We've had three users who complained about this. Someone should open a ticket.

Willy Gardiol · #9 09-28-2009, 09:54 AM

I opened a bug here:

#1486175 (Mail message is shown with empty body) ? Roundcube Webmail

Paul · #10 09-29-2009, 09:41 AM

Quote:

Originally Posted by Paul

That said, these messages work fine in roundcube 0.2, and in most email programs. We've had three users who complained about this. Someone should open a ticket.

Sorry, it seems these messages don't work in roundcube 0.2, though they work in thunderbird. Still, we've started seeing these messages after upgrading to roundcube 0.3. Apparently something has changed in roundcube's outgoing email, that causes hotmail to reply with corrupt MIME messages.

LinkBacks (?) LinkBack to this Thread: http://www.roundcubeforum.net/5-release-support/17-pending-issues/5439-blank-empty-message-body-see-email-source-inside.html
Posted By	For	Type	Date
Bug Hotmail affectant (au moins) squirrelmail - PHWinfo	This thread	Refback	11-12-2009 12:35 PM
Blank mail from Hotmail in Webmail - cPanel Forums	This thread	Refback	11-11-2009 01:30 PM
Joel's Mundane Life - More On That Hotmail Header Corruption...	This thread	Refback	11-09-2009 11:00 AM
Joel's Mundane Life - ...car les slogans Français sont tellement démodés, ma poule	This thread	Refback	10-21-2009 04:37 PM
Eudora Forums - a recent problem	This thread	Refback	10-20-2009 04:18 PM
Blank mail from Hotmail in Webmail - cPanel Forums	This thread	Refback	10-18-2009 08:48 PM
Blank mail from Hotmail in Webmail - cPanel Forums	This thread	Refback	10-12-2009 09:55 PM
Eudora Forums - View Single Post - a recent problem	This thread	Refback	10-12-2009 11:21 AM
Eudora Forums - a recent problem	This thread	Refback	10-04-2009 10:35 AM
#1486175 (Mail message is shown with empty body) ? Roundcube Webmail	This thread	Refback	09-28-2009 10:25 AM

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)