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  #1  
Old 02-08-2010, 06:22 AM
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Default Server error ok
Hi guys,

can you help me about this error

----
DB Error in /home/sergebaluyot/email.investrealty.eu/program/include/rcube_mdb2.php (627): MDB2 Error: constraint violation Query: _doQuery: [Error message: Could not execute statement] [Last executed query: EXECUTE mdb2_statement_mysql_6f1f166be851c4eb32a3c12e9103e 4a2df4f4dcfc USING @0, @1, @2, @3, @4, @5, @6, @7, @8, @9, @10] [Native code: 1062] [Native message: Duplicate entry '2-INBOX.msg-208' for key 2]
----

I dont know how it happen, but just only one user have this error?

please, please I appreciate your help.
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  #2  
Old 02-08-2010, 06:41 AM
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Has it only happen once, is anything not working?
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  #3  
Old 02-08-2010, 06:58 AM
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I can't send/received mail because of this error.

so please help me about this issue

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Has it only happen once, is anything not working?
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Old 02-08-2010, 07:05 AM
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Have you upgraded RoundCube of is this from a fresh install?
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Old 02-08-2010, 07:12 AM
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no, I'm using the old version.
is there any way to solve this bug without reinstalling the Rouncube to newer version?
I'm afraid to loose some messages of my colleagues.

or maybe if there is no option, do you know how to backup the files and upgrade?

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Have you upgraded RoundCube of is this from a fresh install?
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Old 02-08-2010, 07:19 AM
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What RoundCube version do you have?
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Old 02-08-2010, 07:40 AM
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Quote:
Originally Posted by skaero View Post
What RoundCube version do you have?
sorry, can't find what version, how can I see what version install on my server?

I installed it last August 2009
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Old 02-08-2010, 07:51 AM
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Then its most likely version 0.3 Release Candidate or version 0.2.2, you can check the top of <RC root>/index.php to find out. Its most likely this problem witch has been fixed in RoudCube 0.3.1 #1486052 (rcube_mdb2.php (627): MDB2 Error) ? Roundcube Webmail I recommend doing a upgrade.
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Old 02-08-2010, 08:31 AM
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Quote:
Originally Posted by skaero View Post
Then its most likely version 0.3 Release Candidate or version 0.2.2, you can check the top of <RC root>/index.php to find out. Its most likely this problem witch has been fixed in RoudCube 0.3.1 #1486052 (rcube_mdb2.php (627): MDB2 Error) ? Roundcube Webmail I recommend doing a upgrade.
I tried that already but no luck, maybe I reinstall my ROundcube , :-(
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Old 02-08-2010, 08:44 AM
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That would be the best solution as the error is already in the database, try a upgrade first and see if that fix's the problem.
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