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Thread: Accounts plugin No Remote IMAP Accounts menu item

  1. #1
    espirates is offline Roundcube Newcomer
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    Default Accounts plugin No Remote IMAP Accounts menu item

    I have it installed but there's no Remote IMAP Accounts menu item. I can't figure out what it could be. Everything is setup according to the instructions.

    When I click on Account Administration there's no Remote Accounts menu.

  2. #2
    rosali's Avatar
    rosali is offline Super Moderator
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    This plugin requires 'settings' plugin.
    Regards,
    Rosali

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  3. #3
    espirates is offline Roundcube Newcomer
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    Yes I know I have that enabled yet still no menu item. I tripled checked everything, not sure why it doesn't appear.

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    internalkernel is offline Registered User
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    Im having the same issue. Using SVN 3765. I"ve checked everything, mysql accounts table exists... I see other people have this plugin working with 0.4b, so I'm at a loss as to what may be going on.

    Is there somewhere I can look to make sure it's integrating properly?

  5. #5
    rosali's Avatar
    rosali is offline Super Moderator
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    Could you give me a test account and FTP-Access to roundcube folder. Maybe PHPMyAdmin is needed too.
    Regards,
    Rosali

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  6. #6
    internalkernel's Avatar
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    Today is a good day... Apparently, plugin conflicts have been the source of my woes for sometime. I was having a different and separate issue regarding uploading attachments which I had traced back to a plugin.

    That got me thinking that maybe this problem also has to do with a plugin. So, I disabled almost all of them - and sure enough Remote IMAP Accounts appeared... then going through and enabling one by one it appears that the plugin "moreuserinfo" is conflicting with the accounts plugin. If moreuserinfo is enabled, the remote imap accounts dialog will not appear in Account Administration.

    Don't know if this is new or not, I never really used the accounts plugin before.

    Thanks, for the work and the offer to help...

  7. #7
    rosali's Avatar
    rosali is offline Super Moderator
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    I have moreuserinfo running along with accounts plugin. May be it is a problem with the order? My order is moreuserinfo|accounts|settings.
    Regards,
    Rosali

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  8. #8
    internalkernel's Avatar
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    Interesting... I just tried, and it does indeed work even with moreuserinfo enabled. It happens to be about the order, I had them alphabetically listed so accounts was first...

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