mails especially with attachments appears blank

[jan.gestre]

why is it that some of the emails especially with attachments appeared blank? what could be wrong?

[trolley]

Check out this post: http://roundcubeforum.net/index.php?topic=17.0

That was the same problem I was experiencing when my PHP memory limit was set too low.

[jan.gestre]

thanks very much trolley i've set it to 32MB, i can now see the mails with attachments that i can't see when it was set to 8MB.

[ThorstenS]

I had the same problem - until now

But I would suggest to increase this value just for the webmail vhost.
Under apache 2 this would look like:

php_flag engine on
AddDefaultCharset   UTF-8
php_flag    display_errors Off
php_value    upload_max_filesize   3m
php_value    memory_limit      32M

[Red5]

Maybe it's a n00b question but is this a Roundcube or a system setting?

I'm using a hosting service and do not have access to the server.

[jan.gestre]

its the php.ini file that you have to edit in order to fix the problem i've mentioned and set the necessary changes.

[nchong]

where can I find this php.ini file ?

[jrmy]

It depends on if you host is setup to a use a different one per site and if they allow it. Most hosts do not allow you to edit the php.ini file your self.

I have had my host edit it for me with out much hassle. This is assuming what I wanted was not a big deal.

[nchong]

I use OVH.fr.. and it seems that I can't modify the php.ini file...
Is that the only way to solve this problem

[jrmy]

What version of roundcube are you running?

How big are your attachments? I want to try this out as I have not ran into this problem yet.