Author Topic: Roundcube suddently not working  (Read 5956 times)

Offline Daninor

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Roundcube suddently not working
« on: August 09, 2013, 08:53:19 PM »
Hi. I have installed ISPConfig on my dedicated server, and having roundcube on it. I updated it to the latest version. Tested it and everything worked perfect untill a while later when I logged on and getting the following error:
Code: [Select]
ERROR 500 - Internal Server Error!

The following error occurred:

The requested URL caused an internal server error.

If you get this message repeatedly please contact the webmaster.

What can be the problem? Please help, i've spent hours trying to fix it.

Offline ABerglund

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Re: Roundcube suddently not working
« Reply #1 on: August 09, 2013, 09:17:34 PM »
What does the Roundcube error log on the server say?
Arne Berglund
SysAdmin, Internet Services
Lane Education Service District
Eugene, OR, USA

Offline Daninor

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Re: Roundcube suddently not working
« Reply #2 on: August 10, 2013, 05:18:45 AM »
Do you mean /var/lib/roundcube/logs/errors?

It say

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[10-Aug-2013 00:28:28 +0200]: IMAP Error: Login failed for myemail from myip. AUTHENTICATE PLAIN: Authentication failed. in /var/lib/roundcube/program/lib/R
[10-Aug-2013 00:25:43 +0200]: SMTP Error: SMTP error: Failed to add recipient 'myemail' in /var/lib/roundcube/program/include/rcmail.php on line 1014 (POST /webmail/?_unlock=loading1376087141354&_lang=en?_task=mail&_action=send)

But these logs are from today, there is no logs from tomorrow, these errors isnt related to my

Code: [Select]
ERROR 500 - Internal Server Error!

The following error occurred:

The requested URL caused an internal server error.

If you get this message repeatedly please contact the webmaster.

is it? Where can I find that??

This is very weird, I tried to enable the installer again, and I get the same error on the /installer site
« Last Edit: August 10, 2013, 05:26:02 AM by Daninor »

Offline ActionHosting

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Re: Roundcube suddently not working
« Reply #3 on: August 13, 2013, 11:27:14 AM »
Can you try creating a phpinfo file?

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<?php

// Show all information, defaults to INFO_ALL
phpinfo();

// Show just the module information.
// phpinfo(8) yields identical results.
phpinfo(INFO_MODULES);

?>

Call that and see whether you're having problems with PHP after the install.

Offline Daninor

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Re: Roundcube suddently not working
« Reply #4 on: August 13, 2013, 11:29:14 AM »
Thanks for ur reply. The roundcube one works now, but only without https. But another problem is back. The email function dont work on my phone.

It works to receive mails, but not write mails on Android, but on iPad (iOS) everything works. Why? Weird...