Author Topic: Pre-recorded messages  (Read 3714 times)

Offline brunodegoyrans

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Pre-recorded messages
« on: May 17, 2015, 01:19:11 PM »
Hi

I currently use GMAIL and would like to migrate to an open webmail like roundcube.
Well, I'am a newbie and this topic is a question but might be also a request.  :-\
Sorry, if it is not the right place.  ::)

I look and look again into the documentation but didnt find this functionnality:
Is it possible to record pre-defined messages then select one of them to answer to a mail?

Use case: my customers contact me with email and the questions are often always the same. So the answers are also the same. I would like to select a predefined answer  among a list. So I don't have to re-type entire messages each time.

PS : GMAIL does that.




Offline ABerglund

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Re: Pre-recorded messages
« Reply #1 on: May 17, 2015, 02:44:04 PM »
Yes, the most recent versions of Roundcube do have this capability. Each user can save numerous responses and select them during the message compose process.
Arne Berglund
SysAdmin, Internet Services
Lane Education Service District
Eugene, OR, USA

Offline brunodegoyrans

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Re: Pre-recorded messages
« Reply #2 on: May 17, 2015, 04:11:47 PM »
GREAT!  8)