Author Topic: emails goes to junk  (Read 888 times)

Offline duy_dang2110

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emails goes to junk
« on: September 29, 2016, 12:15:49 PM »
Hi all ,
I run into a problem with roundcube and need you guys help  , every time I get email from a special user , the email goes to junk , even his email is in my contact .

Offline JohnDoh

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Re: emails goes to junk
« Reply #1 on: September 30, 2016, 06:56:36 AM »
roundcube is only an imap client and out of the box it cannot do any kind of filtering so unless you have installed some client side filtering plugin into it then you need to the filtering on your mail server to see why that is happening.
Roundcube Plugins: Sieverules, SpamAssassin Prefs, and more…

Offline duy_dang2110

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Re: emails goes to junk
« Reply #2 on: September 30, 2016, 05:02:28 PM »
Thank John for your usefull information , I have checked amavisd logs , all the senders are clear (no mark as spam ) , have you got any idea ?

Offline JohnDoh

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Re: emails goes to junk
« Reply #3 on: October 01, 2016, 03:16:26 AM »
sorry i dont know anything about your setup.
Roundcube Plugins: Sieverules, SpamAssassin Prefs, and more…

Offline duy_dang2110

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Re: emails goes to junk
« Reply #4 on: October 01, 2016, 10:07:00 AM »
Thank John for your help