Author Topic: Emails Not Being Saved  (Read 423 times)

Offline The420Guy

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Emails Not Being Saved
« on: November 25, 2016, 02:48:09 PM »
Roundcube Webmail 1.0.4

Why are emails sent through Outlook through our server, not saved as sent emails in RoundCube?

Is there any way of doing this, so we can monitor any activity on our email servers?

Also, if RoundCube is setup on one email account, along with another PC setup for the same email account, would there be any issues with emails not delivering to both locations?

Thank you.

Offline SKaero

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Re: Emails Not Being Saved
« Reply #1 on: November 25, 2016, 03:23:28 PM »
You need to setup the other client to save messages into the Sent folder, its a per client setting.

Offline The420Guy

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Re: Emails Not Being Saved
« Reply #2 on: November 25, 2016, 04:18:02 PM »
The Outlook settings are set to save all emails on server, does Outlook and Roundcube not share the same data log files?

To be clear on our issue, we have 2 PCs accessing the same email account xxx@xxx.com

PC One using Outlook to send replies
PC Two using Outlook to save emails for historic purposes or if one PC crashes, etc.

The emails sent from Outlook are not saving the emails on the server, even though the Outlook settings are set to save emails on server.

Why are the emails not saving in Roundcube sent folder?

Thank you.

Offline SKaero

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Re: Emails Not Being Saved
« Reply #3 on: November 25, 2016, 10:36:07 PM »
The emails sent from Outlook are not saving the emails on the server, even though the Outlook settings are set to save emails on server.
There is the problem, you need to get Outlook to save the email on the server. Keep in mind Roundcube isn't the mail server, its just a email client that is accessing the mail server.