Author Topic: Feature request: Email to Activity  (Read 440 times)

Offline roye

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Feature request: Email to Activity
« on: January 03, 2017, 08:24:15 AM »
Hi all,

I've been using the roundcude for awhile, and love the interface, the ease of use the the product in general.
My daily activities are all around emails.
The biggest feature/option I miss, is converting emails to activities. What I mean in Activity is: an Activity is a list of emails+comments+events(comment+time/date).
For an example, I'm getting an email from Mr. A, and need to give him a call, I need to register this conversation as follow up with the email, and maybe to schedule another event(call, email, note ).
Is something like that can be added to roundcube ? and if not, do you know of other solution that can work with roundcube to support something like that ?

Thank you for your great work,
Roye Avidort
 

Offline rm13

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Re: Feature request: Email to Activity
« Reply #1 on: January 04, 2017, 09:46:33 AM »
There is a calendar plugin, and a tasklist, maybe one of those would help.

Perhaps hooking your email into something like osTicket.

Sounds like you're wanting a customer relations or customer interactions system. I know there are various products like this that cater to different industries. Might look in that direction.