Author Topic: Email sent from my webmail mail solution come to SPAM !  (Read 2787 times)

Offline Hmsami

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Email sent from my webmail mail solution come to SPAM !
« on: January 24, 2017, 05:16:07 AM »
Hello Guys ,
i'm using a mail solution based on roundcube, and when i send an email to an ( gmail , yahoo , hotmail ) account , i recieve it in the SPAM folder :(
My domain and my IP is not blacklisted ( i verrified both )
and i verrified the SPF record, it is well configured ,
Any solutions please ?

Thanks

Offline SKaero

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    • SKaero - Custom Roundcube development
Re: Email sent from my webmail mail solution come to SPAM !
« Reply #1 on: January 24, 2017, 10:38:07 AM »
Is Roundcube setup to send emails using SMTP? Do you have DKIM setup?

Offline rm13

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Re: Email sent from my webmail mail solution come to SPAM !
« Reply #2 on: January 24, 2017, 11:29:36 PM »
Gmail should give you a reason for putting it in SPAM. Not sure about the other services. Check the email headers, as that may show some info from the spam filter.

Offline fraksken

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Re: Email sent from my webmail mail solution come to SPAM !
« Reply #3 on: February 10, 2017, 02:33:18 AM »
Please try to send an e-mail to mail-tester.com
It will tell you everything wrong with your setup.
Most probably it's no DKIM and no reverse dns. Both are required to have your mail accepted with a lot of providers.

Offline Hmsami

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Re: Email sent from my webmail mail solution come to SPAM !
« Reply #4 on: February 24, 2017, 06:06:36 PM »
Hello Guys thanks for your  replies,

the result of mail-tester.com is that The message is not signed with DKIM

regards