Author Topic: Problem with search, different result`s ?!  (Read 495 times)

Offline gohost

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Problem with search, different result`s ?!
« on: May 03, 2017, 08:06:33 AM »
Hi,

We have roundcube client that when trying to search emails from a friend "Marko" using the search options (in inbox folder) he gets different results:

If he search: "Mar" he gets this results:
http://prnt.sc/f3kwlf

When he search full name: "Marko" the results are fine:
http://prnt.sc/f3kwxx

How can we fix this in WHM or in Roundcube settings maybe ?


Thanks,
Viktor - GoHost.mk

Offline JohnDoh

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Re: Problem with search, different result`s ?!
« Reply #1 on: May 04, 2017, 02:28:55 AM »
searches are performed by your imap server not roundcube so you should probably check there for options around automatic truncation in search terms.
Roundcube Plugins: Sieverules, SpamAssassin Prefs, and more…

Offline gohost

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Re: Problem with search, different result`s ?!
« Reply #2 on: May 08, 2017, 08:10:48 AM »
Where exactly is that (are those settings) ? In WHM settings or in some file that we should access via SSH (on root-server) ?

Offline JohnDoh

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Re: Problem with search, different result`s ?!
« Reply #3 on: May 08, 2017, 01:31:42 PM »
I have no idea. Do you know what IMAP server you are running? For exmaple I use Dovecot and that lets me search for both partial and full words.
Roundcube Plugins: Sieverules, SpamAssassin Prefs, and more…

Offline gohost

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Re: Problem with search, different result`s ?!
« Reply #4 on: May 09, 2017, 03:19:08 AM »
Yes, we run dovecot aswell, so where do you access those settings about searching ?

Offline JohnDoh

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Re: Problem with search, different result`s ?!
« Reply #5 on: May 09, 2017, 01:22:01 PM »
you should try asking in the dovecot community. for me with dovecot partial word search works but i'm not an expert in dovecot config
Roundcube Plugins: Sieverules, SpamAssassin Prefs, and more…