Author Topic: Mailbox filling up!  (Read 3302 times)

Offline Ozpromoman

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Mailbox filling up!
« on: July 19, 2017, 01:02:55 AM »
Hi, the bar at the bottom of my folders column, next to the cog wheel is showing 76%. I take it that that's showing how many emails I have deleted. I have tried every option that is presented by the cog wheel but still have 76% and increasing. Can someone advise me what I need to do please?
Cheers Malcolm.

Offline SKaero

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Re: Mailbox filling up!
« Reply #1 on: July 19, 2017, 03:09:18 AM »
Most likely when you delete email they are only being flagged as deleted instead of being removed. To remove emails that have been flagged as deleted select the gear icon at the bottom of the folder list and select compact.

Offline Ozpromoman

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Re: Mailbox filling up!
« Reply #2 on: August 05, 2017, 03:05:26 AM »
Thank you I think I've tried that but I'll try it again. I may be back;-)

Offline Ozpromoman

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Re: Mailbox filling up!
« Reply #3 on: August 05, 2017, 03:09:56 AM »
Yes I had tried that! I now show 84% full and nothing connected with that pesky cog wheel is making any difference. Help please!

Offline SKaero

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Re: Mailbox filling up!
« Reply #4 on: August 05, 2017, 11:02:42 AM »
You should contact your mail provider then and ask them to investigate. Mail quotes are provided by the mail server not Roundcube so if its not updating it maybe a problem with the mail server.

Offline Ozpromoman

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Re: Mailbox filling up!
« Reply #5 on: August 06, 2017, 08:01:20 PM »
Thank you, will do!