Author Topic: RoundCube + Gmail --> Connection to the storage server failed  (Read 669 times)

Offline Achi

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Hi all ,
I tried to install roundcube on ubuntu 16.04 and the process was done .
Db and user are okay . In the finish step , when the installer ask me to check the connection or to try to send email , i get a NO OK message . I enabled the IMAP option on gmail and i used 993 and 587 .
When i try to access to my email i cant and the message : connection to the storage server failed .
Can you help me ?

Offline SKaero

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Re: RoundCube + Gmail --> Connection to the storage server failed
« Reply #1 on: August 11, 2017, 06:30:55 PM »
Check if a fire wall on the server is blocking access.

Offline Achi

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Re: RoundCube + Gmail --> Connection to the storage server failed
« Reply #2 on: August 11, 2017, 07:02:03 PM »
Thank you for your replay . I'm new with this stuff, can you explain me a little bit please.
How can i check it ?
Thanks.

Offline Achi

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Re: RoundCube + Gmail --> Connection to the storage server failed
« Reply #3 on: August 14, 2017, 08:44:02 AM »
The firewall is inactive . Any propositions ? Thanks

Offline Achi

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Re: RoundCube + Gmail --> Connection to the storage server failed
« Reply #4 on: August 14, 2017, 03:28:38 PM »
I tried with yahoo account and i reinstalled roundcube but same issues : connect to the storage server failed !

Offline SKaero

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Re: RoundCube + Gmail --> Connection to the storage server failed
« Reply #5 on: August 14, 2017, 03:37:44 PM »
My guess is that something is blocking out bound connections from the server to the mail servers. If there isn't anything on the server maybe something is blocking it in the network?