Author Topic: installed but can't get in  (Read 3353 times)

Offline wsxian

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installed but can't get in
« on: August 18, 2017, 06:22:50 PM »
I installed roundcube from softculous on a directory in my website public-html called mail-round.  It installed successfully.
Email sent to me the first time I installed it with no mention of user name, but password was shown as ********
Could not get in, not knowing the admin user name so deleted install
Reinstalled.  Still no mention of default user name, just the password.
Still can't get in.
I can go to my website and though Cpanel, open up the email to admin77 and it will go to roundcube (i set it as default client).
But I have not yet been able to get into roundcube from the directory mail-round.  Tried lots of different user names and passwords.
admin77 gives the error "connection to server failed"  so do many other tries.
My username for the website gives "Invalid Request!  No data saved."
my website uses https

any suggestions?
cause this is frustrating :(

Offline JohnDoh

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Re: installed but can't get in
« Reply #1 on: August 19, 2017, 03:55:18 AM »
there is no default username or password. roundcube is an imap client nothing more. you login with what ever creds are valid against your imap server.

the connection to storage server failed suggests you have not properly configured roundcube to connect to your imap server. check the default_host config option.
Roundcube Plugins: Contextmenu, SpamAssassin Prefs, and moreā€¦