Author Topic: HELP LOGIN ROUNDCUBE  (Read 347 times)

Offline mircopoint

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HELP LOGIN ROUNDCUBE
« on: October 06, 2017, 03:08:41 AM »
After updating my server on Ubuntu 16.04.03, I can not log in roundcube anymore, the window once entered credentials, returns to itself without error messages. how can I fix it?

Offline SKaero

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Re: HELP LOGIN ROUNDCUBE
« Reply #1 on: October 06, 2017, 10:13:58 AM »
What error are you getting?
Whats in your error log?

Offline mircopoint

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Re: HELP LOGIN ROUNDCUBE
« Reply #2 on: October 10, 2017, 06:14:01 AM »
log message errors

Error: Failed to load config from /var/lib/roundcube/plugins/jqueryui/config.inc.php in /usr/share/roundcube/program/lib/Roundcube/rcube_plugin.php on line 157 (GET /roundcube/)

thank you

Offline JohnDoh

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Re: HELP LOGIN ROUNDCUBE
« Reply #3 on: October 10, 2017, 01:24:06 PM »
does that file exist and does the user that your web server runs as have permission to read it?
Roundcube Plugins: Sieverules, SpamAssassin Prefs, and more…

Offline mircopoint

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Re: HELP LOGIN ROUNDCUBE
« Reply #4 on: October 11, 2017, 03:53:07 AM »
thanks for the interest :), I checked, the file exists, the rights are root, but no one has changed them. attached screen

Offline JohnDoh

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Re: HELP LOGIN ROUNDCUBE
« Reply #5 on: October 11, 2017, 04:15:31 AM »
thats a lot of symlinks.

so the file is in here /etc/roundcube/plugins/jqueryui/, what are the permissions there?
Roundcube Plugins: Sieverules, SpamAssassin Prefs, and more…

Offline mircopoint

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Re: HELP LOGIN ROUNDCUBE
« Reply #6 on: October 11, 2017, 06:20:09 AM »
 ;D

Offline JohnDoh

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Re: HELP LOGIN ROUNDCUBE
« Reply #7 on: October 12, 2017, 03:01:30 AM »
and of the file?

I'm guessing that you installed roundcube from some package rather than directly from source. you could perhaps try checking for known bugs with that package or reaching out to who ever made the package.
Roundcube Plugins: Sieverules, SpamAssassin Prefs, and more…

Offline mircopoint

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Re: HELP LOGIN ROUNDCUBE
« Reply #8 on: October 12, 2017, 03:16:01 AM »
hello, I followed step by step, the guide The Perfect Server - Ubuntu 16.04 from the howtoforge site, and it worked everything perfect for a year, then after some updates the problem came up and I can not fix it.




step To install Roundcube Webmail, run:

apt-get install roundcube roundcube-core roundcube-mysql roundcube-plugins roundcube-plugins-extra javascript-common libjs-jquery-mousewheel php-net-sieve tinymce



Offline JohnDoh

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Re: HELP LOGIN ROUNDCUBE
« Reply #9 on: October 12, 2017, 07:44:44 AM »
You may have more luck in the Ubuntu community here since you are using their packages.

You could also consider installing roundcube directly from source rather than using packages https://roundcube.net/download/.
Roundcube Plugins: Sieverules, SpamAssassin Prefs, and more…