Author Topic: Can't connect to Outlook with roundcube suddenly  (Read 2389 times)

Offline CindyCS

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Can't connect to Outlook with roundcube suddenly
« on: November 21, 2017, 05:43:27 AM »
Hello all,

I am new to this forum and am hoping to get some advice as I am pretty much clueless!
So, I have a website which uses this email software. I had it all nicely linked to my Outlook account so I got all the messages fine. Then suddenly this morning is has not been able to update and Outlook says I need to input my credentials. So when I do this there are blank fields below which used to be filled in for server info. Where do I get that info? It's the IMAP and POP I think.

Any info would be most appreciated!
Thank you
Cindy

Offline SKaero

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    • SKaero - Custom Roundcube development
Re: Can't connect to Outlook with roundcube suddenly
« Reply #1 on: November 21, 2017, 10:52:00 AM »
Roundcube is a webmail client like Outlook is a desktop mail client. You need to talk to your email provider to get that information.