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General Discussion / Unable to login to email account when using RoundCube
« Last post by lakhan on February 22, 2017, 08:20:53 AM »
Hi all,

I am new to RoundCube community forum.

I access my email provided by using RoundCube ( In the last few months, when I try login using RoundCube, I see an error message that login has failed. However, I can access the email account using a terminal window (SDF runs on NetBSD and I use Linux terminal to login, use command elm to read email).

When I searched Google, I see RoundCube uses PHP files; may be, this is a config issue. What information do I need to provide to the forum so that you can help me use RoundCube  to access my email account when using the above URL?

My setup is as follows:
OS: Ubuntu Linux 16.04 LTS (64bit)
PHP: 7.0.13
Apache: 2.4.18

Please let me know if you need more information. Thanks in advance to your help!

Note: If this issue was already resolved, please point me to the thread.
Theme Releases / Re: Melanie2 Larry Mobile skin v0.4.7 / Roundcube 1.2.3
« Last post by hshn on February 22, 2017, 06:19:24 AM »

thank you very much for this usable mobile skin, which I have tested in the last days.
For your information: I ran in this error at LDAP addressbook search (advanced search):

[22-Feb-2017 10:12:19 +0100]: <hp1iq3oq> PHP Error: Error loading template for contactsearch in ~roundcube-install/program/include/rcmail_output_html.php on line 602 (GET /webmail/?_task=addressbook&_form=1&_action=search)

I have found, that there was no contactsearch.html in the directory ~roundcube-install/skins/melanie2_larry_mobile/templates. I have copied the contactsearch.html from larry-skin - now this works also.

Update little later: Hm, not in the end. The Klick on the Button "Suche" (Search) does nothing.

The quick search works and find contacts in the LDAP addressbook.

Best regards,

General Discussion / Re: Webmail providers that use Roundcube?
« Last post by SKaero on February 21, 2017, 06:57:32 PM »
Kolab Now - This is run by Kolab who actually employs several of the Roundcube developers. You shouldn't have any problems with outdated Roundcube on this service.

Hover - Owned by Tucows (one of the oldest companies online) they have supported Roundcube development and are active on the mailing lists. They do seem to have a custom skin on Roundcube, I'm not sure how different it is but Roundcube is definitely underneath.

I haven't used either but either one will work better then your current service.
General Discussion / Webmail providers that use Roundcube?
« Last post by ralf223 on February 21, 2017, 06:04:48 PM »
Hello -

Can anyone recommend a commercial webmail provider that supports Roundcube?

Not a host: I've grown fond of the Roundcube interface, but don't want to run my own mail server. And my current mail provider is a bit scary (see;topicseen#new )

Thanks for any advice,
Issues & Bugs / return to inbox
« Last post by stherrmann on February 21, 2017, 05:20:54 PM »

I have a problem when sending emails.
If I send an email connecting roundcube via port 80 it returns after sending the mail back to the inbox.
If I do the same steps but have an ssl connection it stays at compose mail.
Does anyone have an idea why it does this kind of behavior?

many thanks in advance.

Issues & Bugs / Re: Folders not mapped in Roundcube
« Last post by rossmart on February 21, 2017, 04:09:27 PM »

Suddenly it works. Sorry
Deutsch / Re: Inhalt des Spam-Ordners wird nicht angezeigt
« Last post by rossmart on February 21, 2017, 04:07:43 PM »
Hmmm. Es hat sich seltsamerweise erledigt.

Mit den korrekten Eintr√§gen in der \roundcube\config\  und mit ein wenig Herumgespiele unter Einstellungen >> Ordner ging es pl√∂tzlich.

Danke trotzdem :o)
Issues & Bugs / Re: Folders not mapped in Roundcube
« Last post by rossmart on February 21, 2017, 02:21:38 PM »
Some addition:

Under "Settings >> Special Folders" you can find for each category a select box, where you can chose from a folder-list.

Where are these listed folders stored? In the MySQL-database?

Issues & Bugs / Folders not mapped in Roundcube
« Last post by rossmart on February 21, 2017, 02:07:24 PM »
hope, you can help me.

Our Mails were stored in the folder /var/spool/imap/<username>. There are some subfolders like /Spam.

Problem: The mails in the subfolder /Spam were not listed under Roundcube.

I tried to change the configuration of roundcube in the config-file

\roundcube\config\ in the following lines:

$config['junk_mbox'] = 'Spam';   
$config['create_default_folders'] = true;

I looked in Roundcube under "Settings >> special folders" to assign the folder "Spam". But it is not listed.

So I changed for testing the
$config['junk_mbox'] = 'SpamTest';   

Now looking in Roundcube under "Settings >> special folders", the folder SpamTest is listed and can be assigned.

It seems to be, that this option $config['junk_mbox'] can add not existing folders and register them in Roundcube.

$config['junk_mbox']  seems not to be able, to register existing folders.

How can I register existing folders in Roundcube?

Thank you vor help.
Martin Ross
not register existing folders. Only new
General Discussion / Re: domain appended to 553 errors
« Last post by boxyball on February 21, 2017, 11:01:35 AM »
That solved the problem!  Thanks!

I removed the wildcard from my DNS record and that solved the problem.

Sorry to bother you about this one.  Since the problem only affected roundcube and not clients, I thought it was a roundcube configuration issue.

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