Recent Posts

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Release Discussion / Re: Euphonynet.be
« Last post by SKaero on March 26, 2017, 01:00:15 PM »
Roundcube isn't a service its a webmail client that anyone can install and use so other then "euphonynet.be" no one else has any access or control over it.
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Release Discussion / Re: Euphonynet.be
« Last post by marcdeseke-euphonynet on March 26, 2017, 12:52:12 PM »
Hi Moderator,

thank you for your answer. I had come to the same conclusion thusfar. But since the logo of bluecube is now being used on the landingpage of webmail.euphonynet.be, I presume that someone maintaining that site, could help...?
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Release Discussion / Re: Euphonynet.be
« Last post by SKaero on March 26, 2017, 12:24:53 PM »
If I had to guess "Euphonynet.be" was running the mail server and have since stopped. Sine they where the service provider there the only one who would have any information on what happen.
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My web designer set up our company email using roundcube.  in the past there have been some bugs but nothing major.  However, recently we could receive emails fine but whenever we went to send an email it said that we have sent too many emails and would not let us send any.  instead it states SMTP Error 550 Richard@xxxxxxx has sent too many emails and that happened to all my staff on  the same day.  Now I have just looked at my email and all the folders have disappeared along with all the emails in the in box, sent and draft email folders.
As a end user there isn't much you can do you'd have to be able to contact the host and ask them to fix the problem.

Unfortunately I cannot contact the web designer as their company has already gone bust.  Does anybody here know what might have happened also if I transferred my entire domain across to network solutions would I also be able to transfer my email accounts keeping the original email addresses to the network solution email service?
If you control the domain you can point it to any other host. You'd be able to setup email accounts that matched the existing ones.
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Hi guys

First of all I am sorry to say that I am not tech savvy. But I do need a bit of advice.  My web designer set up our company email using roundcube.  in the past there have been some bugs but nothing major.  However, recently we could receive emails fine but whenever we went to send an email it said that we have sent too many emails and would not let us send any.  instead it states SMTP Error 550 Richard@xxxxxxx has sent too many emails and that happened to all my staff on  the same day.  Now I have just looked at my email and all the folders have disappeared along with all the emails in the in box, sent and draft email folders.

Unfortunately I cannot contact the web designer as their company has already gone bust.  Does anybody here know what might have happened also if I transferred my entire domain across to network solutions would I also be able to transfer my email accounts keeping the original email addresses to the network solution email service?

I own the name of the domain.  However the web designer holds the passwords etc to dashboard of my website and as far as I know the administration password of my roundcube accounts.

Any advice you could offer would be greatly appreciated.

Thanks

Ric
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Pending Issues / Re: Problem subscribing folders
« Last post by LeoGraper on March 26, 2017, 05:33:54 AM »
Really? Nobody?
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Release Discussion / Euphonynet.be
« Last post by marcdeseke-euphonynet on March 26, 2017, 04:33:58 AM »
Hello

since late the Euphonynet.be accounts from Belgium have been connected to Roundcube. We have no idea who did it, since Euphony as a company is gone for several years.
We can't access our mail anylonger and have no clue as to whom we turn with our questions. We need help.
Is anyone in the possibility to help?

Marc Deseke create.your.freedom@gmail.com
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Pending Issues / Re: Logging Out of Round Cube????
« Last post by ritchie on March 25, 2017, 12:00:22 PM »
I need new contacts  :o
I see it now, thanks

:)
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Pending Issues / Re: Logging Out of Round Cube????
« Last post by JohnDoh on March 25, 2017, 09:39:56 AM »
in both the classic and larry skins shipped with roundcube the logout button is in the top right corner of the screen.
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Pending Issues / Logging Out of Round Cube????
« Last post by ritchie on March 25, 2017, 09:01:37 AM »
How do you log out of Round Cube? I don't see were to log out.
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