[0.1rc1] Issue uploading file attachments..

Mojoski · #1 09-17-2007, 06:53 PM

ok, so I am having one small issue, it seems..

When I try to send an email with a rather large attachment (7MB), I get the following error in my apache log file:

Code:

[Mon Sep 17 12:48:24 2007] [error] [client XXX.XXX.XXX.XXX] File does not exist: /usr/local/roundcubemail-0.1-rc1/&_action=keep-alive&_t=1190050180412&_remote=1, referer: http://www.domain-name.com/RoundCube..._action=upload

It does seem to upload, though. The list of attachments updates.

But then when I try to send the email, it sits for a while with the spinning "Sending Message..." alert, but then the alert just disappears and the message never sends..

Thoughts?

I'm using the following Alias directive in my Apache conf file:

Code:

  Alias /RoundCube/ /usr/local/roundcubemail-0.1-rc1/

Could that be part of the problem?

Thanks for any suggestions or input!

Mojoski

danellison · #2 09-17-2007, 10:05 PM

me2

My php.ini file is set to allow uploads of up to 20M, exim also set to allow maximum file size of 20M. Attach 4M file and nothing seems to happen after the file is uploaded. roundcube returns to the message as if you hadn't clicked on the "send now" button. Any ideas what can be causing this?

Dan Ellison
Concepte of Illinois

Mojoski · #3 09-17-2007, 10:19 PM

Yep, that is exactly the same thing I am seeing as well.. Are you getting the same error in your webserver error log??

Thanks!

danellison · #4 09-17-2007, 10:49 PM

My error log contains the following message after trying to send 5.9 M attachment using roundcube mailer:

[Mon Sep 17 16:43:35 2007] [error] [client 204.94.237.17] File does not exist: /var/www/html/roundcube/&_action=keep-alive&_t=1190064573906&_remote=1, referer: http://ceillinois.com/roundcube/?_ta..._action=upload

I have further verified the following issues pointed out in previous posts related to this issue:

php.ini setting are set to allow maximum memory size of 20M, maximum file upload size of 20M, file uploads are on.

.htaccess in roundcube home directory set upload_max_filesize 20M,

exim.conf message_size_limit 20M

Send attachment (5.9M) using Outlook Express without issue,
Send attachment (5.9M) using Squirrelmail without issue.

It would seem that my system is configured correctly since two other mailers are working fine. Anybody got a solution for this one? Much appreciated.

Dan Ellison
Concepte of Illinois

skaero · #5 09-18-2007, 12:23 AM

You may have a slow sever whats your max php script execution time limit?

danellison · #6 09-18-2007, 02:40 PM

Thanks for the reply SKaero. I appreciate your time and effort. The server is a dual xeon 2.4 Ghz Dell with a load average of 0.04 or less most of the time. Lack of processor power would surprise me greatly though I am ruling out nothing at this point

max_execution_time in php.ini is set to 60 seconds and I have overriden that value in roundcube's .htaccess file with:

php_value max_execution_time 150

I have noticed that it seems to be right at 30 seconds that the process fails but would expect the above noted changes to have had an impact on that observation.... Wierd.

Regards,
Dan Ellison
Concepte of Illinois

dano · #7 09-18-2007, 04:51 PM

Are you able to send smaller attachments with no problems? Check permissions on the temp folder if not.

Also in the index.php there is this

Code:

// increase maximum execution time for php scripts
// (does not work in safe mode)
if (!ini_get('safe_mode')) @set_time_limit(120);

I don't know if that could be the problem but it's worth a look eh?

Hope that helps

danellison · #8 09-18-2007, 06:18 PM

Good idea SK but didn't seem to make any difference changing the timeout value inside index.php....

Smaller attachments do get delivered just fine and as I pointed out in my initial post, Outlook Express and more importantly, squirrelmail both process the attachments without problem. Agravating heh?

Thanks again and keep trying - I;ll keep checking

Regards,
Dan Ellison
Concepte of Illinois

hshn · #9 10-25-2007, 02:07 PM

Hello,

I have exactly the same problem. Smaller attachments do get delivered just fine, but with greater attachments (say 1MB and greater) nothing happens. With Thunderbird, Outlook a.s.o. there's no problem to send e-mails with greater attachments.

When I try to send the email, it sits for a while with the spinning "Sending Message..." alert, but then the alert just disappears and the message never sends..

I have changed the .htaccess to this (overloaded) values:

Code:

<IfModule mod_php5.c>
 php_flag   display_errors Off
 php_flag   log_errors   On
 php_value   error_log    logs/errors
 php_value   upload_max_filesize   10M
 php_value   post_max_size  20M
 php_value   memory_limit  256M
 php_value   max_execution_time   300
</IfModule>

This is very strange, the same happens with rc2.

Any ideas?

Heidrun

driggs · #10 11-01-2007, 04:42 PM

This is a serious issue, I've tried all the PHP configuration settings above and still can't get large attachments to "show up" in RoundCube RC1, while smaller attachments "show up" and send without issue.

Other mail clients send and receive large attachments through my SMTP/IMAP server without issue.

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