Author Topic: Empty Mail List Pane - Mailbox is Empty in IE  (Read 7763 times)

Offline dasbkp

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Empty Mail List Pane - Mailbox is Empty in IE
« on: January 15, 2013, 02:37:57 AM »
RC Version : 0.8.4
Database : My SQL 5.2.44
IMAP Server : hMailServer - 5.3.3-B1879

Today, When i signed into my mail box, found the message "Mailbox is Empty" in IE. Refreshed so many times, Clicked on "INBOX" & "Mail" link, but the same result.

The left Pane was showing everything perfectly like "Inbox 2410" and other folders as usual, except the Mail List Pane empty with status message below showing "Mailbox is Empty".

Went to Server by "Remote Desktop" and there signed in IE and it was running without any problem. So, i thought the problem behind this is IE got some problem and stopped displaying the Mail List. So, i tried everything in IE to reset to default with all history, cookies delete/reset. Still the same problem.

Tried in Chrome, Firefox, it was fine.
I can re-install IE or by any other means can solve the problem. But want to know what causes the problem in IE, so that easily i can solve the problem of all other user's in future(if someone ask me when he/she will face the problem) and for me now.


Offline SKaero

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Re: Empty Mail List Pane - Mailbox is Empty in IE
« Reply #1 on: January 15, 2013, 03:27:15 AM »
My only though would be that Javascript was turned off, the behavior sounds right.

Offline dasbkp

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Re: Empty Mail List Pane - Mailbox is Empty in IE
« Reply #2 on: January 15, 2013, 03:49:50 AM »
Activex Plugin support, Active Scripting, Scripting of Java applets are ON.

Offline SKaero

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Re: Empty Mail List Pane - Mailbox is Empty in IE
« Reply #3 on: January 15, 2013, 04:32:39 AM »
What about Javascript? Not sure where IE hides the option for it.

Offline klonos

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Re: Empty Mail List Pane - Mailbox is Empty in IE
« Reply #4 on: January 19, 2013, 12:28:51 AM »
I'm having this empty folders (not Inbox only - Drafts, Junk, Sent & Trash too) in all browsers (IE8-IE9, Firefox 16 trough 20, Chrome).

System is Ubuntu 12.10 x64 with:
- MariaDB 10.0
- Apache 2.2.22
- PHP 5.4.6
- RoundCube 0.8.x latest build upgraded to 0.9.x latest build
- Postfix 2.9.3 / Courier-POP 0.66.1 / Courier-IMAP 4.9.1 (0.66.1)

During configuration (before I set $rcmail_config['log_driver'] to syslog) I got this error in my logs/errors file:

Code: [Select]
[11-Jan-2013 01:48:49 +0200]: DB Error: Configuration error. Unsupported database driver:  in /var/www/webmail/program/lib/Roundcube/rcube_db.php on line 75 (GET /webmail/index.php)
Is MariaDB supported as a db engine? Can this issue be related to that?
« Last Edit: January 19, 2013, 12:32:06 AM by klonos »

Offline klonos

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Re: Empty Mail List Pane - Mailbox is Empty in IE
« Reply #5 on: January 19, 2013, 12:40:08 AM »
...here's my IMAP log (login - click through the folders - logout):

Code: [Select]
[19-Jan-2013 07:36:08 +0200]: [ABDF] S: * OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION STARTTLS] Courier-IMAP ready. Copyright 1998-2011 Double Precision, Inc.  See COPYING for distribution information.
[19-Jan-2013 07:36:08 +0200]: [ABDF] C: A0001 LOGIN username@domain.net password
[19-Jan-2013 07:36:08 +0200]: [ABDF] S: A0001 OK LOGIN Ok.
[19-Jan-2013 07:36:08 +0200]: [ABDF] C: A0002 LSUB "" "*"
[19-Jan-2013 07:36:08 +0200]: [ABDF] S: * LSUB (\HasNoChildren) "." "INBOX.Trash"
[19-Jan-2013 07:36:08 +0200]: [ABDF] S: * LSUB (\HasNoChildren) "." "INBOX.Junk"
[19-Jan-2013 07:36:08 +0200]: [ABDF] S: * LSUB (\HasNoChildren) "." "INBOX.Sent"
[19-Jan-2013 07:36:08 +0200]: [ABDF] S: * LSUB (\HasNoChildren) "." "INBOX.Drafts"
[19-Jan-2013 07:36:08 +0200]: [ABDF] S: * LSUB (\Noselect \HasChildren) "." "INBOX"
[19-Jan-2013 07:36:08 +0200]: [ABDF] S: A0002 OK LSUB completed
[19-Jan-2013 07:36:08 +0200]: [ABDF] C: A0003 GETQUOTAROOT INBOX
[19-Jan-2013 07:36:08 +0200]: [ABDF] S: * QUOTAROOT "INBOX" "ROOT"
[19-Jan-2013 07:36:08 +0200]: [ABDF] S: * QUOTA "ROOT" (STORAGE 297730 5242880)
[19-Jan-2013 07:36:08 +0200]: [ABDF] S: A0003 OK GETQUOTAROOT Ok.
[19-Jan-2013 07:36:08 +0200]: [ABDF] C: A0004 LOGOUT
[19-Jan-2013 07:36:08 +0200]: [ABDF] S: * BYE Courier-IMAP server shutting down
[19-Jan-2013 07:36:08 +0200]: [ABDF] S: A0004 OK LOGOUT completed

Offline SKaero

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Re: Empty Mail List Pane - Mailbox is Empty in IE
« Reply #6 on: January 19, 2013, 10:54:57 AM »
MariaDB isn't supported but I think it would work if you use the mysql driver.