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Author Topic: Internal Server Error 500, over quota  (Read 4967 times)

Offline brooksb

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Internal Server Error 500, over quota
« on: July 23, 2014, 10:45:49 AM »
Hi!

I'm not sure if this is a roundcube issue or not, but I figured I'd ask here anyway.  When I try to log in, I get a message that pops up  saying "Internal Server Error 505, user xxx is over quota" and can't get any further.

I'm not completely tech challenged, but I won't understand any of the IT jargon, so I might need a "for dummies" version on how to go about fixing the issue.

Thanks for any help!
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Offline SKaero

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Re: Internal Server Error 500, over quota
« Reply #1 on: July 23, 2014, 12:20:48 PM »
In simple terms its not letting you login because the account is over is quota (to much email) Your going to have to contact your email host to resolve the problem.
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Offline qubarnacle

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Re: Internal Server Error 500, over quota
« Reply #2 on: November 22, 2014, 05:35:30 PM »
Hello,

I have the same problem. How do I figure out my email host?

Thanks
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Offline SKaero

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Re: Internal Server Error 500, over quota
« Reply #3 on: November 22, 2014, 06:10:59 PM »
Quote from: qubarnacle on November 22, 2014, 05:35:30 PM
I have the same problem. How do I figure out my email host?
Who providers your email?
- If you get email with your web hosting, ask your web hosting company.
- If its your company providing you with email, ask IT for support.
- If a family member setup the mail account for you, ask them.
- Etc.
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