Author Topic: Installing on a hosted web server- www.capnix.com  (Read 3002 times)

Offline hkiani94

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Installing on a hosted web server- www.capnix.com
« on: April 03, 2013, 12:21:42 PM »
Hi,

I am using a hosted web server called capnix. I want to install roundcube for my domain zoneb.co.uk. I am currently using domains.live.com for my email for my business however, I would like to use roundcube.

I have downloaded the application, extracted the files and uploaded it to my webserver directory. When I launch the setup via my url, it says database error connection failed.

What do I need to do and how?

I would be grateful for your support asap.

Hassan Waqar
Zone B Business Manager

Offline SKaero

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Re: Installing on a hosted web server- www.capnix.com
« Reply #1 on: April 03, 2013, 12:27:16 PM »
Hate to break it to you but as long as your email is hosted at hotmail/live/outlook.com you can't use RoundCube because they don't support IMAP.

Offline hkiani94

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Re: Installing on a hosted web server- www.capnix.com
« Reply #2 on: April 03, 2013, 12:28:51 PM »
So how can I use this feature. I have just changed the MX records for my email settings, that's why they are using hotmail

Offline SKaero

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Re: Installing on a hosted web server- www.capnix.com
« Reply #3 on: April 03, 2013, 02:08:22 PM »
You'll need to use an email host that support IMAP, since your using your own domain you can change the MX to a different provider but that needs to be done before RoundCube will work.