Author Topic: Emails STOPPED Sending  (Read 6987 times)

Offline ABerglund

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Re: Emails STOPPED Sending
« Reply #15 on: May 22, 2013, 04:11:57 PM »
If that is truly what the problem is, yes.
Arne Berglund
SysAdmin, Internet Services
Lane Education Service District
Eugene, OR, USA

BrotherAndrew

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Re: Emails STOPPED Sending
« Reply #16 on: May 22, 2013, 04:25:25 PM »
OK, Very Strange that Suddenly started happening.  :)

Offline ABerglund

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Re: Emails STOPPED Sending
« Reply #17 on: May 22, 2013, 06:16:37 PM »
Sorry, can't help since that info has to match what your email provider wants/needs. You'll need to work with them.
Arne Berglund
SysAdmin, Internet Services
Lane Education Service District
Eugene, OR, USA

BrotherAndrew

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Re: Emails STOPPED Sending
« Reply #18 on: May 22, 2013, 06:29:01 PM »
From what I was told from Server Owner, the below should be Correct.  The Sending Error  currently says SMTP Authorization should be Turned On.  How can I Turn It On?  :)

// SMTP server host (for sending mails).
// To use SSL/TLS connection, enter hostname with prefix ssl:// or tls://
// If left blank, the PHP mail() function is used
// Supported replacement variables:
// %h - user's IMAP hostname
// %n - http hostname ($_SERVER['website.com'])
// %d - domain (http hostname without the first part)
// %z - IMAP domain (mail.website.com)
// For example %n = mail.domain.tld, %d = domain.tld
$rcmail_config['smtp_server'] = 'mail.website.com';

BrotherAndrew

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Re: Emails STOPPED Sending
« Reply #19 on: May 22, 2013, 09:22:22 PM »
The Server Owner says that I need to add a Email address in the Config area.  Below is what he said when I asked him if adding an Email address there would make All Email accounts run properly.  Below is what he wrote me.  Do Most Round Cube Custom Users have to Learn & Do All of this?  Why was the web mail working until this week?   :)

All your emails would route out through that email.

However, i'm not sure how the incoming emails would work.

I would ask RC about any settings required for a shared hosting account installation.

Offline ABerglund

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Re: Emails STOPPED Sending
« Reply #20 on: May 22, 2013, 10:38:01 PM »
Do Most Round Cube Custom Users have to Learn & Do All of this?
Yes. Roundcube is a server-based web application. It is intended to be installed, setup and maintained by qualified system admins.

Why was the web mail working until this week?   :)
You'll need to ask your email provider that, something has changed there.

To get it working, you need to look at ALL the SMTP config settings in Roundcube, not just the server name. As a guess you'll need to set the following two for sure:

Code: [Select]
// SMTP username (if required) if you use %u as the username Roundcube
// will use the current username for login
$rcmail_config['smtp_user'] = '%u';

// SMTP password (if required) if you use %p as the password Roundcube
// will use the current user's password for login
$rcmail_config['smtp_pass'] = '%p';

You may also need to set the smtp_auth_type and smtp_port, depending on the mail server's requirements.
Arne Berglund
SysAdmin, Internet Services
Lane Education Service District
Eugene, OR, USA