Author Topic: SOLVED Addressbook - Stored email replaced with account email address on compose  (Read 2876 times)

Offline aldspamacct

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Hello,

I've got a strange problem that perhaps someone can explain.  An email account has a list of Personal Addresses.  To view any one of addressbook entries looks normal, display name, email address, personal info, notes, etc.  When a user uses an addressbook entry when composing an email, instead of the email address stored in the address book entry populating the To: field, the email address of the sender (the users email account) is used instead.

http://s1332.photobucket.com/user/tonydema/media/Selection_131_zpsd74a561e.png.html
http://s1332.photobucket.com/user/tonydema/media/Selection_132_zps3b180604.png.html

If, however, I select compose from the addressbook entry with an entry selected, it uses the correct addressbook email address.

http://s1332.photobucket.com/user/tonydema/media/Selection_133_zps318679c6.png.html

Any ideas of why this behaviour?

Thank you =)


SOLVED:

I recently migrated 2000 customers off an Ability Mail Server to this new box.  I had an error in the code I wrote to read the contact information from the Ability Mail Server and update the new mail server.  I mistakenly populated the "email" column with the account username@domain vs the email address within the contact information, which was written to the vcard and words columns.  So the To: address is pulled from different columns (email, vcard) depending on where your selecting the Address Book contact.

Thanks all....
« Last Edit: May 22, 2013, 06:08:23 PM by aldspamacct »