Password change saved successfully but doesn't actually save---*[SOLVED]*

[mwalabenn]

Hey,

I have configured the password plugin but it cannot save when i change from roundcube. I have searched this for days now. can someone help? SKaero? Please?

[SKaero]

Since you said in another post that your using cPanel my guess would be that your cPanel language isn't in English, it a known problem for the current version of the cPanel driver.

[mwalabenn]

ok, I don't get you. the cpanel language is in English

[SKaero]

Ok, is there anything in the error log?

[mwalabenn]

There is nothing in the error log. But here are the three files attached you may want to look at them to see if there is any problem.

[mwalabenn]

Help? Anyone?

[SKaero]

In your config you have the cPanel port set as 2096 which is cPanel's webmail section, it should should be the main panel which is usually port 2083.

[mwalabenn]

If I change it to 2083 it brings the error: "Could not save new password"

[mwalabenn]

GUYS AM SO DESPERATE. MY JOB DEPENDS ON THIS

[mwalabenn]

SKaero, does it mean there is no solution for this?

[SKaero]

There is another thread with a Blue Host user with the same problem http://www.roundcubeforum.net/index.php/topic,13951.0/topicseen.html I wonder if Blue Host is blocking local connections to cPanel. Try adding the following line:

Code Select Expand


write_log('password', 'Response:'. $response);

Under the following line in the cpanel.php file:

Code Select Expand

$response = $this->HTTP->getData('mail/dopasswdpop.html', $data);
Then post the password log.

[mwalabenn]

  Hey SKaero, what can I say? You are one hell of a good guy!

I read the password log and I saw the attached code snippet.

Apparently I was giving a very weak password when changing and that is why it could not save the password!

Now it is working fine and I think the other guy on the forum must be doing the mistake I was doing.

Thanks mate, you just saved my ass from being sacked.

Cheerz!!!

[sunnyface]

Hey SKaero, what can I say? You are one hell of a good guy!

I read the password log and I saw the attached code snippet.

Apparently I was giving a very weak password when changing and that is why it could not save the password!

Now it is working fine and I think the other guy on the forum must be doing the mistake I was doing.

Thanks mate, you just saved my ass from being sacked.

Cheerz!!!

Hello, I encount the same problem, and my consiguration as blow:

$rcmail_config['password_driver'] = 'cpanel';
$rcmail_config['password_cpanel_host'] = 'box893.bluehost.com';
$rcmail_config['password_cpanel_username'] = 'myUsername';
$rcmail_config['password_cpanel_password'] = 'myPassword';
$rcmail_config['password_cpanel_port'] = 2083;
$rcmail_config['password_cpanel_ssl'] = true;
$rcmail_config['password_cpanel_theme'] = 'bluehost';

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Could you please give any hint about what is wrong with my configuration? It does not work with me.

No matter how complex new password, it just tell me Can't set new password.

[mwalabenn]

In the cpanel.php file, look for this line:

$response = $this->HTTP->getData('mail/dopasswdpop.html', $data);

Then, below it, add this line:

write_log('password', 'Response:'. $response);

Save the cpanel.php file then try changing your password again.

Then post the password log file here