Author Topic: Issues with Replying, Composing Forwarding  (Read 4158 times)

Offline carltonst

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Issues with Replying, Composing Forwarding
« on: October 06, 2013, 09:54:15 AM »
Hi there
today when I click on compose it goes to the compose new email screen , then jumps back to the inbox overview
same thing when I try to reply or forward an existent email

it opens and the cursor places in the address bar of the composing/forwarding/replying message but about 1 second later it goes back -as if you pressed the back button

thanks

Offline SKaero

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Re: Issues with Replying, Composing Forwarding
« Reply #1 on: October 06, 2013, 01:06:47 PM »
What version of RoundCube are you using? Is there anything in the RoundCube error log? What browser are you using? Does it work in a different browser?

Offline carltonst

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Re: Issues with Replying, Composing Forwarding
« Reply #2 on: October 06, 2013, 01:35:19 PM »
Thank you

I use Firefox
There is no error log, it just goes back to the inbox
I switched in options now for composing and replying 'to open in new window' and it works
But worked yesterday fine as I had it - with Firefox

I went to my laptop and tried in Explorer with original settings and it works

Firefox related maybe ?


Offline SKaero

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Re: Issues with Replying, Composing Forwarding
« Reply #3 on: October 06, 2013, 02:03:00 PM »
What version of RoundCube are you using?

Offline carltonst

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Re: Issues with Replying, Composing Forwarding
« Reply #4 on: October 06, 2013, 02:11:26 PM »
Roundcube Webmail 0.9.3

Copyright © 2005-2013, The Roundcube Dev Team

This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation, either version 3 of the License, or (at your option) any later version.
Some exceptions for skins & plugins apply.
Installed plugins

Offline SKaero

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Re: Issues with Replying, Composing Forwarding
« Reply #5 on: October 06, 2013, 02:45:14 PM »
Are you using plugins? Is there anything on the js error console?

Offline carltonst

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Re: Issues with Replying, Composing Forwarding
« Reply #6 on: October 07, 2013, 03:39:45 PM »
there is stuff in the error console but not sure what they refer to , I am not a programmer or web guy
but...I did update the java platforms as advised by Firefox in the 'plugins up to date' screen - and it works now

so thank you for pointing me down the path , appreciate it !