Author Topic: Blank Page  (Read 6562 times)

Offline rorobobo

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Blank Page
« on: July 19, 2006, 04:59:33 PM »
Hello,

I have just installed roundcubemail with HOW TO : http://paulstamatiou.com/2005/10/29/how-to-setup-roundcube-webmail-on-your-server/

But : http://omivu.com/roundcube/ : it's blank Page.

Can you help me ?

Regards

Offline xoqez

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Re: Blank Page
« Reply #1 on: July 19, 2006, 06:20:29 PM »
This is usually because it cannot connect to the database. check your database config and also make sure the database user has permissions to access the database
--
Venond; using roundcube since June 2006
www.venond.com

Offline flosoft

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Re: Blank Page
« Reply #2 on: July 20, 2006, 03:54:59 AM »
Try to remove the .htaccess file.
Normally if it can't connect to the DB it gives an Error.

Offline rorobobo

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Re: Blank Page
« Reply #3 on: July 20, 2006, 07:17:31 AM »
Hello,

I can log only if enabled auto_create_user but I have error :

DB Error in /var/lib/www/program/include/rcube_db.inc (124): DB Error: no such field
DB Error in /var/lib/www/program/include/rcube_db.inc (210): DB Error: no such field Query: INSERT INTO identities (user_id, `default`, name, email) VALUES (2, '1', '', 'romain5@omivu.com')

Warning: Cannot modify header information - headers already sent by (output started at /var/lib/www/program/include/bugs.inc:96) in /var/lib/www/index.php on line 121

But after I can read the message that I have recevied.

I can log but I have other problem when I try send email, in header I have :

DB Error in /var/lib/www/program/include/rcube_db.inc (124): DB Error: no such field
DB Error in /var/lib/www/program/include/rcube_db.inc (210): DB Error: no such field Query: SELECT identity_id, name, email FROM identities WHERE user_id=1 AND del!='1' ORDER BY `default` DESC, name ASC

And after I click send and I have :

SMTP Error in /var/lib/www/program/steps/mail/sendmail.inc (178): SMTP error: No From address has been provided

Can you help me ?

In Roundcube I can read the mail that I have recevied.

Offline simplistsims

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Re: Blank Page
« Reply #4 on: July 20, 2006, 09:37:25 AM »
it looks like you havent filled in everything in the settings file.

it cant find or connect to an SMTP server, if you find the line in the setting file usually its somethin like for the server: mail.domain.com

and it looks like you haven't inserted the SQL into ure database for roundcube
Duca Duca Duca Duca - Dr. Evil *Say it fast*

Offline zdestiny

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Re: Blank Page
« Reply #5 on: July 20, 2006, 05:10:39 PM »
Quote from: flosoft
Try to remove the .htaccess file.
Normally if it can't connect to the DB it gives an Error.

I had to remove this file in order to make mine work. What is the purpose of this file?

Offline dogbody

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Re: Blank Page
« Reply #6 on: July 21, 2006, 12:28:14 AM »
I've seen blank lines/white space after the closing ?> tag in a file being included also cause a blank page


re: htaccess - the purpose of that htaccess file is to prevent access to your config files (including database login credentials) by uninvited guests. Are the files in the config directory owned by the user running the web server?

you can read more about htaccess files here: http://httpd.apache.org/docs/1.3/howto/htaccess.html

Offline condenser

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Re: Blank Page
« Reply #7 on: July 24, 2006, 01:05:11 PM »
HELP!
I keep getting this, I've removed the htaccess files and tryed both mysql and postgres, with both I get error messages....
This gets on the error log:

[24-Jul-2006 13:01:17 -0400] DB Error: DB Error: connect failed in /home/ae/public_html/roundcube/program/include/rcube_db.inc on line 97
[24-Jul-2006 13:01:17] PHP Fatal error: Call to undefined function: query() in /home/ae/public_html/roundcube/program/include/rcube_db.inc on line 213

Offline yllar

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Re: Blank Page
« Reply #8 on: July 24, 2006, 01:41:27 PM »
Quote from: condenser
HELP!
I keep getting this, I've removed the htaccess files and tryed both mysql and postgres, with both I get error messages....
This gets on the error log:

[24-Jul-2006 13:01:17 -0400] DB Error: DB Error: connect failed in /home/ae/public_html/roundcube/program/include/rcube_db.inc on line 97
[24-Jul-2006 13:01:17] PHP Fatal error: Call to undefined function: query() in /home/ae/public_html/roundcube/program/include/rcube_db.inc on line 213

your php setup is missing mysql module
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Offline condenser

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Re: Blank Page
« Reply #9 on: July 24, 2006, 02:08:25 PM »
Quote
your php setup is missing mysql module

Thanks, but I'm really new to all this... this is my first server... what do I need to do???
I have cpanel 10

Thanks a lot

This is my server info:
General server information:
Operating system Linux
Kernel version 2.6.9-22.ELsmp
Machine Type i686
Apache version 1.3.36 (Unix)
PERL version 5.8.7
Path to PERL /usr/bin/perl
Path to sendmail /usr/sbin/sendmail

PHP version 4.4.2
MySQL version 4.1.19-standard
cPanel Build 10.8.2-STABLE 120

Offline indie

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Re: Blank Page
« Reply #10 on: July 24, 2006, 04:41:23 PM »
With that setup you should be good to go. It is most likely an incorrect setting in one of the config files, or perhaps your host is having problems. Which host are you with? and have you asked them about it yet?

---Indie

Offline condenser

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Re: Blank Page
« Reply #11 on: July 24, 2006, 04:45:05 PM »
Quote from: indie
With that setup you should be good to go. It is most likely an incorrect setting in one of the config files, or perhaps your host is having problems. Which host are you with? and have you asked them about it yet?

---Indie


Hi, haven't asked them about it, i'm with http://www.routhost.com ...
have tried several ways with the config files but cannot get them to work.

Offline bpat1434

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Re: Blank Page
« Reply #12 on: July 25, 2006, 01:04:55 PM »
Post your config files here, I'm sure we can get some beneficial help going....
 
  

Offline xoqez

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Re: Blank Page
« Reply #13 on: July 25, 2006, 08:39:15 PM »
Remember on cpanel that if you name your data 'smith' and your hosting login is say 'bob' the database will be bob_smith this is the same for the username.

The password is just the password

--
Venond; using roundcube since June 2006
www.venond.com

Offline SKaero

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Re: Blank Page
« Reply #14 on: August 05, 2006, 05:11:28 AM »
I can see it fine, So I am guessing you got it fixed? :)