Author Topic: Attachment Upload Warning Failed to prevent oversized attachment  (Read 4000 times)

Offline jkendrick

  • Newbie
  • *
  • Posts: 1
A user successfully attached a 44 MB *.pdf to 3 emails.
 Server limits are 15 MB.
 No warning message.
 Webmail client  did move the 3 emails to the sent folder.
 Delivery failed.
 No notification to the sender's webmail client.
 I witnessed the 3rd instance of this via a remote desktop connection when  the user called for support after attempts 1 and 2 were not received by  recipient.

 We are unable to replicate the event.
 What could have caused this?

Offline mangoman

  • Newbie
  • *
  • Posts: 5
Re: Attachment Upload Warning Failed to prevent oversized attachment
« Reply #1 on: April 17, 2014, 03:59:44 PM »
I am experiencing this issue as well...

Popup warning when trying to send message - and unable to send message (at all) with *6 MB* attachment. Hosting server support (iPage) has set and tested .htaccess and php.ini with a 20 Mb limit, but Roundcube still doesn't send.

Is there a setting in the Version 1.0 config file that we can add to set a [higher] post/file size ?

Thanks,
John

Offline rosali

  • Hero Member
  • *****
  • Posts: 2,533
Re: Attachment Upload Warning Failed to prevent oversized attachment
« Reply #2 on: April 18, 2014, 05:57:49 AM »
@mangoman

Don't mix PHP upload limits and SMTP limits. Your PHP may accept the upload but your SMTP server may still deny delivery due to message size restrictions.
Regards,
Rosali
__________________
MyRoundcube Project (commercial)