Author Topic: ATTN: Installation Help  (Read 2444 times)

Offline njohal

  • Newbie
  • *
  • Posts: 7
ATTN: Installation Help
« on: September 03, 2007, 12:00:08 PM »
Hi, I have followed every single step in the Wiki How to Install but it still seems like don't want work. Anyone who can help me or install roundcube for me, please, would really be appreciated. The settings in config/db are changed to following:-
$rcmail_config['db_dsnw'] = 'mysql://prfas_roundcube:roundcube@localhost/prfas_roundcube';
Whereas, prfas_roundcube is the database name, roundcube is password, its local host, and prfas_roundcube is the username.

Further in config/main the settings are:-
$rcmail_config['enable_caching'] = FALSE;
$rcmail_config['default_host'] = '';
$rcmail_config['username_domain'] = '';
$rcmail_config['smtp_server'] = '';
$rcmail_config['smtp_user'] = '%u';
$rcmail_config['smtp_pass'] = '%p';

Please help or pm me and i will give you the login credentials so you can install it for me. Thank you in advance.

Offline njohal

  • Newbie
  • *
  • Posts: 7
Re: ATTN: Installation Help
« Reply #1 on: September 03, 2007, 01:59:00 PM »
  It seems like to work but users are not able to login. I have configured it at:-
There was something that had to be removed from .htaccess so i was wondering if that caused any problems. Here what the tech support told me:-
I just tested the URL, which you provided and managed to re-create the issue on my end. Then I revised the Error Log in your cPanel and found the following error message:

[Mon Sep 3 12:25:23 2007] [alert] [client] /home/prfas/public_html/roundcube/.htaccess: Invalid command 'php_flag', perhaps mis-spelled or defined by a module not included in the server configuration

Please, note that the use of php_flags in the .htaccess files on our shared servers is not allowed. Instead, you should use custom php.ini file and place the necessary line(s) in it. You can create a custom php.ini file using the File Manager in your cPanel.

In order to resolve the problem, I removed the following lines from your .htaccess file:

php_flag display_errors Off
php_flag log_errors On
php_value error_log logs/errors
php_value upload_max_filesize 2M

Now, you should be able to access the URL normally, without getting the 500 ISE error.

If you need any further assistance, please, do not hesitate to contact us again.

Best Regards,

Support Team

Please any help will be appreciated. Thanks!!

Offline njohal

  • Newbie
  • *
  • Posts: 7
Re: ATTN: Installation Help
« Reply #2 on: September 03, 2007, 02:24:41 PM »
Its working. I really appreciate you guys for not helping :)

Offline bpat1434

  • Administrator
  • Hero Member
  • *****
  • Posts: 673
Re: ATTN: Installation Help
« Reply #3 on: September 03, 2007, 10:42:00 PM »
Well the .htaccess file is a known issue with RoundCube. A simple search on the forum would have brought this up and you could have fixed it in about 10 seconds.

The .htaccess won't impede or enhance the use of RoundCube. The only thing it does is hide errors from being displayed, and increase the size of uploads to 2 Megabytes.

It's not that we didn't want to help you, but this isn't a place to get an answer in about 60 minutes, and from your first post, I wouldn't have expected much response anyway. You gave no indication as to what problem you were actually having, nor did you tell us what you were seeing on your screen.

Glad you got it worked out.