Author Topic: New Install -- Now failing  (Read 2609 times)

Offline glucas

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New Install -- Now failing
« on: August 14, 2014, 12:54:51 AM »
I installed the 095 package yesterday and it worked perfectly. Today, however, I cannot log in at all; I get a 'login failed error.'

When investigating the logs I see that the authentication is failing:

http://www.roundcubeforum.net/index.php?action=post;board=17.0[13-Aug-2014 23:39:05 -0500]: IMAP Error: Login failed for wandacutsinger from 24.28.14.100. AUTHENTICATE CRAM-MD5: A0002 NO [AUTHENTICATIONFAILED] Authentication failed. in /usr/local/topicdesk/roundcube/0.9.5a/program/lib/Roundcube/rcube_imap.php on line 184 (POST /webmail/?_task=login&_action=login)

rcube_imap.php (line 184 shows):

 // write error log
        else if ($this->conn->error) {
            if ($pass && $user) {
                $message = sprintf("Login failed for %s from %s. %s",
                    $user, rcube_utils::remote_ip(), $this->conn->error);

                rcube::raise_error(array('code' => 403, 'type' => 'imap',
[184]                    'file' => __FILE__, 'line' => __LINE__,
                    'message' => $message), true, false);
            }
        }

        return false;
    }

~~~

Well this seems strange from the Server App v3 in the 'Mail Service Log'
Aug 13 23:46:50 imap-login: Info: ID sent: name=Roundcube, version=0.9.5, php=5.4.24, os=Darwin, command=/webmail/: user=<>, rip=::1, lip=::1, secured

User is NOT declared as it is with other entires in the log.

Any suggestions; if nothing else on how to do a clean remove and reinstall?


Offline SKaero

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    • SKaero - Custom Roundcube development
Re: New Install -- Now failing
« Reply #1 on: August 14, 2014, 06:04:24 AM »
First I'd recommend trying the current version of Roundcube (1.0.2) and than if your still having problems try enabling imap_debug and see that that log says.

Offline glucas

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Re: New Install -- Now failing
« Reply #2 on: August 14, 2014, 04:34:47 PM »
That fixed it. Thanks a bunch.