Author Topic: cant delete old messages or save sent messages  (Read 2049 times)

Offline Joy Coleman

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cant delete old messages or save sent messages
« on: October 10, 2014, 01:44:40 PM »
Help please. I have tried to delete old messages and I get a message saying :Server user. UID Copy Quota exceeded mailbox for user is full. I get same message when sending message as it wont save copy of sent messages in my folder. Don't know what to do to free up this space. Thanks Joy

Offline alec

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Re: cant delete old messages or save sent messages
« Reply #1 on: October 10, 2014, 03:48:05 PM »
Shift+Delete should delete without moving to Trash.

Offline Joy Coleman

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Re: cant delete old messages or save sent messages
« Reply #2 on: October 10, 2014, 05:11:28 PM »
Have tried but message still comes up. I can't free any space until I can delete old sent messages which are over 4000. At the bottom of the left side of the roundcube page the circle with percentage by it says 100% so I assume I am at maximum capacity. Any it her ideas? Thanks

Offline JohnDoh

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Re: cant delete old messages or save sent messages
« Reply #3 on: October 11, 2014, 03:45:09 AM »
Is the message still the same? When you press shift and delete at the same time it should execute a different command to just pressing delete on its own.

You could also try contacting your host, they should be able to do it.
Roundcube Plugins: Contextmenu, SpamAssassin Prefs, and moreā€¦