Author Topic: Can not attach anything.  (Read 3522 times)

Offline Nayla Moss

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Can not attach anything.
« on: March 02, 2015, 08:36:34 AM »
Hi All,

I am new to this and need some help. I am not very good with computers.

My boss has recently changed the screen lay out for email. Now when I press new email/ reply. It will not let me add an attachment.

PLEASEEEEEEEE HELP.

I cant add a screen print (file is too large ) arrrggghhhh

Thanks Kayleigh


Offline SKaero

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Re: Can not attach anything.
« Reply #1 on: March 02, 2015, 10:32:24 AM »
If you can't attach files because there too large you'll need to ask your mail server admin to increase the file size limit.

Offline Nayla Moss

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Re: Can not attach anything.
« Reply #2 on: March 02, 2015, 10:46:56 AM »
Hi,

Thank you for your response.

It won't even let me add any attachment. I have spoken to the people who set the emails up and said they can't help they just recommend this if we didn't have out look.

Offline SKaero

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Re: Can not attach anything.
« Reply #3 on: March 02, 2015, 10:55:31 AM »
You'll need to ask whoever manages the server Roundcube is on, the file size settings need to be changed. There isn't anything I can do to help.

Offline Nayla Moss

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Re: Can not attach anything.
« Reply #4 on: March 04, 2015, 06:44:45 AM »
Hi,

Thank you for your help.

Sorry to be a pain.

How do I find out who manages the server Roundcube?

Thanks Kayleigh

Offline SKaero

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Re: Can not attach anything.
« Reply #5 on: March 04, 2015, 11:03:46 AM »
Who do you pay to have the email account? They would be the person to ask.