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Author Topic: Plain text vs HTML  (Read 3438 times)

Offline krafting kelly

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Plain text vs HTML
« on: May 12, 2015, 04:54:29 PM »
I searched but could not find an answer. I just started RoundCube for my new site's webmail today and I am getting a 20-minute delay when I choose HTML as the format for my email. If I choose plain text, my email goes through immediately. If I choose HTML (I want to include links) then my original email or my reply doesn't get to the recipient for exactly 20 minutes. That doesn't seem normal. Any suggestions?
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Offline krafting kelly

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Re: Plain text vs HTML
« Reply #1 on: May 13, 2015, 11:42:25 AM »
Does anyone else have this problem, or do HTML messages go through immediately for you?
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Offline ABerglund

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Re: Plain text vs HTML
« Reply #2 on: May 13, 2015, 12:05:00 PM »
I have ~2500 users, at least half using HTML exclusively. No delays for us.
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Arne Berglund
SysAdmin, Internet Services
Lane Education Service District
Eugene, OR, USA

Offline SKaero

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Re: Plain text vs HTML
« Reply #3 on: May 13, 2015, 12:11:16 PM »
I have seen similar "fixed" delay time before with some mail servers, can't say what the cause was since there weren't my mail servers.
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Offline alec

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Re: Plain text vs HTML
« Reply #4 on: May 14, 2015, 02:24:21 AM »
Enable smtp_debug in Roundcube to see where it "hangs" on Roundcube side or the SMTP server.
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