Author Topic: Issue: Some emails display only headers instead of body  (Read 1682 times)

Offline zambuka42

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Issue: Some emails display only headers instead of body
« on: May 31, 2015, 04:51:42 PM »
Some incoming emails do not show the body of the email, instead they show the headers only as if the headers WERE the body. However, if you go to MORE -> SHOW SOURCE, you WILL see the body at the end of the source. These emails are being served by an hmailserver. I have verified that other email clients retrieving the emails from the hmailserver will display properly, so the issue is with roundcube. Below I will post the source information for an email that DOESN'T work, and one that DOES. Any advice would be greatly appreciated...



SOURCE OF EMAIL THAT DOES NOT DISPLAY PROPERLY
Code: [Select]
Return-Path: EmailThatDoesntDisplayProperly@MyGodaddyDomain.com
X-Spam-Checker-Version: SpamAssassin 3.4.0 (2014-02-07) on atllsx-PC
X-Spam-Level:
X-Spam-Status: No, score=-0.0 required=5.0 tests=RCVD_IN_MSPIKE_H3,
RCVD_IN_MSPIKE_WL,SPF_PASS,TVD_SPACE_RATIO autolearn=ham autolearn_force=no
version=3.4.0
X-hMailServer-ExternalAccount: atllsx
Delivered-To: ReceivingEmail@atllsx.com
Received-SPF: Pass (zoho.com: domain of EmailThatDoesntDisplayProperly@MyGodaddyDomain.com designates 182.50.144.112 as permitted sender using best guess )  client-ip: 182.50.144.112
Return-Path: <EmailThatDoesntDisplayProperly@MyGodaddyDomain.com>
Received: from sg2plwbeout19-2.prod.sin2.secureserver.net (sg2plwbeout19-2.prod.sin2.secureserver.net [182.50.144.36]) by mx.zohomail.com
with SMTPS id 14331040370281007.447052609836; Sun, 31 May 2015 13:27:17 -0700 (PDT)
Received: from localhost ([182.50.144.112])
by sg2plwbeout19-2.prod.sin2.secureserver.net with bizsmtp
id akTE1q0012Rj2se01kTEcd; Sun, 31 May 2015 13:27:14 -0700
Received: (qmail 23582 invoked by uid 99); 31 May 2015 20:27:14 -0000
X-SID: akTE1q0012Rj2se01
MIME-Version: 1.0
Content-Type: text/plain;
 charset=utf-8
Content-Transfer-Encoding: quoted-printable
To: ReceivingEmail@atllsx.com
From: EmailThatDoesntDisplayProperly@MyGodaddyDomain.com
Subject: lkjlkj
Date: Sun, 31 May 2015 13:27:14 -0700
Message-Id: <20150531132714.fb1c08b889b8af5386e9c5950cc0ab74.23516b9394.mailapi@mobilemail19.asia.secureserver.net>
X-Originating-IP: 71.204.43.94
User-Agent: MailAPI
X-Sender: EmailThatDoesntDisplayProperly@MyGodaddyDomain.com
X-ZohoMail: SS_1 SFPD SFPP UW2468 UB2468 PIW  SF_SOIPH1_5 COSF  NDL   SGR3_1_08055_702
X-ZohoMail-Owner: <20150531132714.fb1c08b889b8af5386e9c5950cc0ab74.23516b9394.mailapi@mobilemail19.asia.secureserver.net>+zmo_0_<EmailThatDoesntDisplayProperly@MyGodaddyDomain.com>
X-ZohoMail-Sender: 182.50.144.112
X-Zoho-Virus-Status: 2
X-EsetId: 37303A2908176F61647564

test



SOURCE OF EMAIL THAT DISPLAYS PROPERLY
Code: [Select]
Return-Path: TempEmailForTesting@gmail.com
X-Spam-Checker-Version: SpamAssassin 3.4.0 (2014-02-07) on atllsx-PC
X-Spam-Level:
X-Spam-Status: No, score=-0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE,
RCVD_IN_MSPIKE_H3,RCVD_IN_MSPIKE_WL,SPF_PASS autolearn=ham autolearn_force=no
version=3.4.0
X-hMailServer-ExternalAccount: atllsx
Delivered-To: ReceivingEmail@atllsx.com
Received-SPF: Pass (zoho.com: domain of TempEmailForTesting@gmail.com designates 209.85.215.50 as permitted sender )  client-ip: 209.85.215.50
Return-Path: <TempEmailForTesting@gmail.com>
Received: from mail-la0-f50.google.com (mail-la0-f50.google.com [209.85.215.50]) by mx.zohomail.com
with SMTPS id 1433104103234964.2485765489146; Sun, 31 May 2015 13:28:23 -0700 (PDT)
Received: by laat2 with SMTP id t2so88185947laa.1
        for <ReceivingEmail@atllsx.com>; Sun, 31 May 2015 13:28:20 -0700 (PDT)
Received: by 10.25.30.12 with HTTP; Sun, 31 May 2015 13:28:20 -0700 (PDT)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
        d=gmail.com; s=20120113;
        h=mime-version:date:message-id:subject:from:to:content-type;
        bh=/pv3qrPFvepqFLezS6C5UkYsHehhmgn2Ffs3zrpKY4Y=;
        b=aIoXoJYy02ZQPnDhrwwKlPsKbiU8Fz2RXfrgGd2Y9JPmZ+ieA2NXgROK6yrQP9rkPp
         cB1unTBQjrqL6WJ/KVbVf/OiAy5h4fzoxD6/5ZhZHypD+X28sV+PoKlYrYiYH2ZM8BW2
         F5sVbbDYiKKCr5rr+rQrkYy7IdMfuR/q9yJsbvk2snJRya2GMtymew+4GN91z5yMCc83
         sLg0pULzw6/ba3rxCdYemrM5cWcN8QWXT0JpDdXyrunryTIDOKJyk4DclRUW0+dmJzXX
         36rpUg/hjQkX4nQjHu5vBIJ08xjXfIG0MVceWC2IKRvVIkGe0VeR5rX6+Fad1WloRej/
         wqnQ==
MIME-Version: 1.0
X-Received: by 10.112.25.39 with SMTP id z7mr4392277lbf.102.1433104100270;
 Sun, 31 May 2015 13:28:20 -0700 (PDT)
Date: Sun, 31 May 2015 16:28:20 -0400
Message-ID: <CA+OeJ8dTb7KKqLp8RcHsvOVT_gmSFBY2RMZMMMLFGc-Z3BgO3A@mail.gmail.com>
Subject: test
From: Testing Testing <TempEmailForTesting@gmail.com>
To: ReceivingEmail@atllsx.com
Content-Type: multipart/alternative; boundary=001a11c3f310d2a9860517668c85
X-ZohoMail: SS_6 SFPD SFPP UW2468 UB6248 FMWL SFP_WHTLST JMID COSF  ODL   SGR3_1_08055_16
X-ZohoMail-Owner: <CA+OeJ8dTb7KKqLp8RcHsvOVT_gmSFBY2RMZMMMLFGc-Z3BgO3A@mail.gmail.com>+zmo_0_<TempEmailForTesting@gmail.com>
X-ZohoMail-Sender: 209.85.215.50
X-Zoho-Virus-Status: 2
X-EsetId: 37303A2908176F61647564

--001a11c3f310d2a9860517668c85
Content-Type: text/plain; charset=UTF-8

test

--001a11c3f310d2a9860517668c85
Content-Type: text/html; charset=UTF-8

<div dir="ltr">test<br></div>

--001a11c3f310d2a9860517668c85--
« Last Edit: May 31, 2015, 05:00:03 PM by zambuka42 »

Offline zambuka42

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Re: Issue: Some emails display only headers instead of body
« Reply #1 on: May 31, 2015, 09:00:10 PM »
I've figured out that this is happening on all emails with a content-type: of text/plain. I'm going to start a new post directed at that issue and if an answer is forthcoming, I'll post it here to make the issue/fix better searchable.