Author Topic: Suddenly identities and address book are wiped out  (Read 6591 times)

Offline SimbaLion

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Suddenly identities and address book are wiped out
« on: July 29, 2015, 10:15:11 PM »
Hi, I'm using 1.1.2. I was logged in on a notebook, and then I logged in from my desktop and suddenly my identities and address book were erased. I didn't see this on the notebook until I logged out and in again.

Why would this happen, is there a way to track down the cause, and can I restore them? I take weekly backups of the html folder and database.
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Offline SKaero

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Re: Suddenly identities and address book are wiped out
« Reply #1 on: July 30, 2015, 04:37:37 AM »
Check in the Roundcube database in the users table for near duplicate entries.

Offline SimbaLion

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Re: Suddenly identities and address book are wiped out
« Reply #2 on: July 30, 2015, 04:37:20 PM »
It looks like one user was created as user@domain.com and the other as user@www.domain.com.

The first is how I used it initially, and the second is what I began using to solve an SSL trust issue I was having, as my certificate is for *.domain.

Thanks for your help!
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