I have no idea, I just started using it when I moved my website to a new host. I can't even resize column widths at the moment. And when I'm typing a new email the ends of sentences are off the screen, there seems to be no way to scroll over to view the missing words, the scroll bar isn't there when I'm typing an email. Seems there are just far too many annoying things that I can't find solutions for.
My partner is now complaining about the format of all the emails, she hates it as well, when we read back through the previous conversation it's scrambled, has all these > down the side. Paragraph ends are removed, there is no consistent spacing in the way we send it out. It's un usable, I don't know how anyone can put up with all this. I'm so over all these technical problems. I just need to be able to read emails from my customers, extract the information I need, print them an invoice then get back to work. Hoping i'll find an easy to use system one day. Emails have been around long enough now, the geeks should get it right. Is it too much to ask?