Author Topic: Repertories/Folders blank after migrating roundcube  (Read 1460 times)

Offline surpriz

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Repertories/Folders blank after migrating roundcube
« on: February 01, 2016, 11:40:50 AM »
Hi there,

Hope this is the right place to introduce my problem. (Do not hesitate to move it to the right place if needed).

I worked with a webmail with roundcube on a dedicated server using "Customs Directories" (Billing, todo, etc ...), everything was Ok. I had to change of server to move to another dedicate on.

I uploaded all the files to the new one by FTP and I uploaded my database by phpmyadmin. All the process was right, I'm able to log in and find my emails.
However, all my emails are in the main box instead of in my customs directory.

Have you any ideas in order to recover my directories ?

Many thanks.

Offline SKaero

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Re: Repertories/Folders blank after migrating roundcube
« Reply #1 on: February 01, 2016, 12:59:33 PM »
Roundcube gets the mail and folders from the IMAP sever so something must have happen to the mail server during the move.