Author Topic: Attachment download doesn't display (Read 6934 times)

Merlin · « **on:** December 06, 2007, 08:53:45 PM »

I just had our server admins install Round Cube. When someone views an e-mail with an attachment (the paper clip icon appears on the inbox page), there is no way to download the attachment.

The e-mail was forwarded and the attachment is named: file one.eps

When I view the same e-mail account using Squirrel Mail, I am able to download the attachments.

cezaryece · « **Reply #1 on:** August 07, 2008, 07:38:28 AM »

It still unresolved, neither in 0.2 version.

along · « **Reply #2 on:** April 19, 2009, 10:06:42 AM »

i facing same problem...can anybody help us?/:-X

JohnDoh · « **Reply #3 on:** April 19, 2009, 11:55:32 AM »

could you provide some more information please? you should see the file name after the paperclip in the block at the top of the preview pane or message view. clicking on the name should show you the attachment.

what happens when you click on the file name? is there anything in [rc root]/logs/errors?

along · « **Reply #4 on:** April 19, 2009, 08:20:05 PM »

my problem is ...no option to see attachment...i mean no file show on paperclip?..(see picture)..when i check the error log...show nothing...seems the attachment is delivered no problm...how this happen...

along · « **Reply #5 on:** April 20, 2009, 09:05:16 AM »

i already trying to search on Trac....all the solution that given not solve my problem...any idea?..any guide on this...

:mad:

rosali · « **Reply #6 on:** April 20, 2009, 09:24:45 AM »

Please post or PM'me the whole message source (not just the header).

along · « **Reply #7 on:** April 20, 2009, 07:57:56 PM »

hi rosali..

here is teh message source:confused:

rosali · « **Reply #8 on:** April 21, 2009, 01:39:40 AM »

I don't see any problems ( RoundCube SVN 2398 )

along · « **Reply #9 on:** April 21, 2009, 06:28:33 AM »

no problem?..emm...how?..:confused: i stil hv the problem?..

JohnDoh · « **Reply #10 on:** April 21, 2009, 06:53:23 AM »

i don't understand. the screenshot you attached shows the attachments. what version of RC are you running (if you dont know look in index.php)

along · « **Reply #11 on:** April 21, 2009, 09:49:23 AM »

hi john...it's make me confuse also..why?.i stil facing blank page with no link to download..?..anyway this is my version

-------------------------
/*
+-------------------------------------------------------------------------+
| RoundCube Webmail IMAP Client |
| Version 0.2.1 |
| |
| Copyright (C) 2005-2009, RoundCube Dev. - Switzerland |
| |
| This program is free software; you can redistribute it and/or modify |
| it under the terms of the GNU General Public License version 2 |
| as published by the Free Software Foundation. |
| |
| This program is distributed in the hope that it will be useful, |
| but WITHOUT ANY WARRANTY; without even the implied warranty of |
| MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
| GNU General Public License for more details. |
| |
| You should have received a copy of the GNU General Public License along |
| with this program; if not, write to the Free Software Foundation, Inc., |
| 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA. |
| |
+-------------------------------------------------------------------------+
| Author: Thomas Bruederli |
+-------------------------------------------------------------------------+

$Id: index.php 2348 2009-03-10 08:13:26Z thomasb $

*/

rosali · « **Reply #12 on:** April 21, 2009, 09:50:42 AM »

Try to disable caching in ./config/main.inc.php

That's my last idea how RoundCube my cause trouble. As you see on my screenies it is displayed well. So, if you have still trouble, may be it is due to your IMAP server backend or due to your web server settings.

I can't do more than test is on my systems and as you see on the screeny it is ok for me.

rosali · « **Reply #13 on:** April 21, 2009, 09:53:01 AM »

@ JohnDoh ... seems he has posted a snipped of my screeny. I can confirm that it shown by default RC (2398) as well.

along · « **Reply #14 on:** April 21, 2009, 10:05:18 AM »

thanks...rosali,,,i try to make it works.,..lets u know later,.