Author Topic: install a pluigin then get "DATABASE ERROR: CONNECTION FAILED!" error?  (Read 670 times)

Offline rtyhrtbtvb

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Hi all,

I have a working Ubuntu 16.04 LAMP with postfix, dovecot and roundcube 1.2.0 installed. running really well.

Today I decided to install the carddav plugin into roundcube and now the webgui has crashed with the DATABASE ERROR: CONNECTION FAILED! error

I checked the config/config.inc.php for any changes, but other than the addition of the plugin at the bottom, I have changed nothing.

I can log into the roundcubemail database using phpmyadmin

I have restarted the services, and even rebooted the server itself too

Any ideas?

Thanks
« Last Edit: November 29, 2016, 10:12:49 PM by rtyhrtbtvb »

Offline alec

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Re: install a pluigin then get "DATABASE ERROR: CONNECTION FAILED!" error?
« Reply #1 on: November 30, 2016, 02:11:12 AM »
Check the error log. This error message may be caused by missing tables or wrong database structure.

Offline rtyhrtbtvb

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Re: install a pluigin then get "DATABASE ERROR: CONNECTION FAILED!" error?
« Reply #2 on: November 30, 2016, 01:12:23 PM »
Hi

Which error log do I look at, the apache one is not revealing anything.

Also, is there a procedure on how to remove an installed plugin? I used composer to install, if I just just remove it from the config file, if it is enough to reverse this plugin install and the database problems.

Regards
« Last Edit: November 30, 2016, 01:20:07 PM by rtyhrtbtvb »