Author Topic: Can't login to my roundcube/webmail anymore :(  (Read 2305 times)

Offline SilverPhoenix333

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Can't login to my roundcube/webmail anymore :(
« on: October 20, 2017, 08:30:07 AM »
Let me apologize first off if this is the wrong place for asking for help, I only use forums once in a blue moon. I used to have access to my email (owner@silverphoenix333.com) that would login from https://cpanel.freehosting.com. It won't let me login anymore though. Any suggestions as to what I am doing wrong or what might have changed? I do not use Freehosting anymore for my web creation stuff (totally don't know technical terms) I use, Wix now.. but I don't think that would have anything to do with my free email would it? Also I have a paid for gmail with that same owner@silverphoenix333.com as the login.. but I'm not getting any of my mail to that gmail inbox at all. thanks in advance. _ SBracewell

Offline SKaero

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Re: Can't login to my roundcube/webmail anymore :(
« Reply #1 on: October 20, 2017, 11:39:33 AM »
The MX records (the DNS records that tell email where to go) for your domain look to be pointing to the Freehosting service. So you'll either need to contact them and ask them for support or reconfigure your MX records to point to the gmail.