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email will not list in browser

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Web Analysts:
ubuntu 14.04, postfix/dovecot/mysql. using imap.

Email will not list in any browser. I can manage folders and see the correct # of emails, change my preferences, etc.

below is an excerpt of my imap logfile

Please advise. Thank you!

[08-Jan-2019 07:01:59 -0800]: <rbjcts5q> [A1F5] S: * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN] Dovecot (Ubuntu) ready.
[08-Jan-2019 07:01:59 -0800]: <rbjcts5q> [A1F5] C: A0001 ID ("name" "Roundcube" "version" "1.3.3" "php" "5.5.9-1ubuntu4.26" "os" "Linux" "command" "/?_task=settings&_action=edit-folder&_mbox=Sent%20Items&_framed=1")
[08-Jan-2019 07:01:59 -0800]: <rbjcts5q> [A1F5] S: * ID ("name" "Dovecot")
[08-Jan-2019 07:01:59 -0800]: <rbjcts5q> [A1F5] S: A0001 OK ID completed.
[08-Jan-2019 07:01:59 -0800]: <rbjcts5q> [A1F5] C: A0002 AUTHENTICATE PLAIN ****** [49]
[08-Jan-2019 07:01:59 -0800]: <rbjcts5q> [A1F5] S: A0002 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS SPECIAL-USE BINARY MOVE] Logged in
[08-Jan-2019 07:01:59 -0800]: <rbjcts5q> [A1F5] C: A0003 LIST "" "Sent Items"
[08-Jan-2019 07:01:59 -0800]: <rbjcts5q> [A1F5] S: * LIST (\HasNoChildren) "." "Sent Items"
[08-Jan-2019 07:01:59 -0800]: <rbjcts5q> [A1F5] S: A0003 OK List completed.
[08-Jan-2019 07:01:59 -0800]: <rbjcts5q> [A1F5] C: A0004 LIST "" "*"
[08-Jan-2019 07:01:59 -0800]: <rbjcts5q> [A1F5] S: * LIST (\HasNoChildren) "." "Junk E-mail"
[08-Jan-2019 07:01:59 -0800]: <rbjcts5q> [A1F5] S: * LIST (\HasNoChildren) "." "Deleted Items"
[08-Jan-2019 07:01:59 -0800]: <rbjcts5q> [A1F5] S: * LIST (\HasNoChildren) "." "Sent Items"
[08-Jan-2019 07:01:59 -0800]: <rbjcts5q> [A1F5] S: * LIST (\HasNoChildren) "." INBOX
[08-Jan-2019 07:01:59 -0800]: <rbjcts5q> [A1F5] S: A0004 OK List completed.
[08-Jan-2019 07:01:59 -0800]: <rbjcts5q> [A1F5] C: A0005 STATUS "Sent Items" (MESSAGES UNSEEN)
[08-Jan-2019 07:01:59 -0800]: <rbjcts5q> [A1F5] S: * STATUS "Sent Items" (MESSAGES 4 UNSEEN 0)
[08-Jan-2019 07:01:59 -0800]: <rbjcts5q> [A1F5] S: A0005 OK Status completed.
[08-Jan-2019 07:01:59 -0800]: <rbjcts5q> [A1F5] C: A0006 LOGOUT
[08-Jan-2019 07:01:59 -0800]: <rbjcts5q> [A1F5] S: * BYE Logging out
[08-Jan-2019 07:01:59 -0800]: <rbjcts5q> [A1F5] S: A0006 OK Logout completed.
[08-Jan-2019 07:02:07 -0800]: <rbjcts5q> [E849] S: * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN] Dovecot (Ubuntu) ready.
[08-Jan-2019 07:02:07 -0800]: <rbjcts5q> [E849] C: A0001 ID ("name" "Roundcube" "version" "1.3.3" "php" "5.5.9-1ubuntu4.26" "os" "Linux" "command" "/?_task=settings&_action=edit-folder&_mbox=INBOX&_framed=1")
[08-Jan-2019 07:02:07 -0800]: <rbjcts5q> [E849] S: * ID ("name" "Dovecot")
[08-Jan-2019 07:02:07 -0800]: <rbjcts5q> [E849] S: A0001 OK ID completed.
[08-Jan-2019 07:02:07 -0800]: <rbjcts5q> [E849] C: A0002 AUTHENTICATE PLAIN ****** [49]
[08-Jan-2019 07:02:07 -0800]: <rbjcts5q> [E849] S: A0002 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS SPECIAL-USE BINARY MOVE] Logged in
[08-Jan-2019 07:02:07 -0800]: <rbjcts5q> [E849] C: A0003 LIST "" INBOX
[08-Jan-2019 07:02:07 -0800]: <rbjcts5q> [E849] S: * LIST (\HasNoChildren) "." INBOX
[08-Jan-2019 07:02:07 -0800]: <rbjcts5q> [E849] S: A0003 OK List completed.
[08-Jan-2019 07:02:07 -0800]: <rbjcts5q> [E849] C: A0004 STATUS INBOX (MESSAGES UNSEEN)
[08-Jan-2019 07:02:07 -0800]: <rbjcts5q> [E849] S: * STATUS INBOX (MESSAGES 9 UNSEEN 4)
[08-Jan-2019 07:02:07 -0800]: <rbjcts5q> [E849] S: A0004 OK Status completed.
[08-Jan-2019 07:02:07 -0800]: <rbjcts5q> [E849] C: A0005 LOGOUT
[08-Jan-2019 07:02:07 -0800]: <rbjcts5q> [E849] S: * BYE Logging out
[08-Jan-2019 07:02:07 -0800]: <rbjcts5q> [E849] S: A0005 OK Logout completed.

alec:
Check browser console for errors. Check logs for errors. Disable all plugins. Upgrade Roundcube. Provide imap debug from the moment when you log into Roundcube.

Web Analysts:
ok I logged in and listed folders. what does '\HasNoChildren' mean?

[11-Jan-2019 14:57:30 -0800]: <7mtbdupl> [BC9F] C: A0001 ID ("name" "Roundcube" "version" "1.3.3" "php" "5.5.9-1ubuntu4.26" "os" "Linux" "command" "/?_task=login")
[11-Jan-2019 14:57:30 -0800]: <7mtbdupl> [BC9F] S: * ID ("name" "Dovecot")
[11-Jan-2019 14:57:30 -0800]: <7mtbdupl> [BC9F] S: A0001 OK ID completed.
[11-Jan-2019 14:57:30 -0800]: <7mtbdupl> [BC9F] C: A0002 AUTHENTICATE PLAIN ****** [49]
[11-Jan-2019 14:57:30 -0800]: <7mtbdupl> [BC9F] S: A0002 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS SPECIAL-USE BINARY MOVE] Logged in
[11-Jan-2019 14:57:30 -0800]: <7mtbdupl> [BC9F] C: A0003 NAMESPACE
[11-Jan-2019 14:57:30 -0800]: <7mtbdupl> [BC9F] S: * NAMESPACE (("" ".")) NIL NIL
[11-Jan-2019 14:57:30 -0800]: <7mtbdupl> [BC9F] S: A0003 OK Namespace completed.
[11-Jan-2019 14:57:30 -0800]: <7mtbdupl> [BC9F] C: A0004 LIST (SPECIAL-USE) "" "*" RETURN (SUBSCRIBED)
[11-Jan-2019 14:57:30 -0800]: <7mtbdupl> [BC9F] S: A0004 OK List completed.
[11-Jan-2019 14:57:30 -0800]: <d76qgbuf> [BC9F] C: A0005 LOGOUT
[11-Jan-2019 14:57:30 -0800]: <d76qgbuf> [BC9F] S: * BYE Logging out
[11-Jan-2019 14:57:30 -0800]: <d76qgbuf> [BC9F] S: A0005 OK Logout completed.
[11-Jan-2019 14:57:38 -0800]: <d76qgbuf> [92F9] S: * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN] Dovecot (Ubuntu) ready.
[11-Jan-2019 14:57:38 -0800]: <d76qgbuf> [92F9] C: A0001 ID ("name" "Roundcube" "version" "1.3.3" "php" "5.5.9-1ubuntu4.26" "os" "Linux" "command" "/?_task=settings&_action=folders")
[11-Jan-2019 14:57:38 -0800]: <d76qgbuf> [92F9] S: * ID ("name" "Dovecot")
[11-Jan-2019 14:57:38 -0800]: <d76qgbuf> [92F9] S: A0001 OK ID completed.
[11-Jan-2019 14:57:38 -0800]: <d76qgbuf> [92F9] C: A0002 AUTHENTICATE PLAIN ****** [49]
[11-Jan-2019 14:57:38 -0800]: <d76qgbuf> [92F9] S: A0002 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS SPECIAL-USE BINARY MOVE] Logged in
[11-Jan-2019 14:57:38 -0800]: <d76qgbuf> [92F9] C: A0003 LIST "" "*"
[11-Jan-2019 14:57:38 -0800]: <d76qgbuf> [92F9] S: * LIST (\HasNoChildren) "." "Junk E-mail"
[11-Jan-2019 14:57:38 -0800]: <d76qgbuf> [92F9] S: * LIST (\HasNoChildren) "." "Deleted Items"
[11-Jan-2019 14:57:38 -0800]: <d76qgbuf> [92F9] S: * LIST (\HasNoChildren) "." "Sent Items"
[11-Jan-2019 14:57:38 -0800]: <d76qgbuf> [92F9] S: * LIST (\HasNoChildren) "." INBOX
[11-Jan-2019 14:57:38 -0800]: <d76qgbuf> [92F9] S: A0003 OK List completed.
[11-Jan-2019 14:57:38 -0800]: <d76qgbuf> [92F9] C: A0004 LIST (SUBSCRIBED) "" "*"
[11-Jan-2019 14:57:38 -0800]: <d76qgbuf> [92F9] S: * LIST (\Subscribed) "." "Junk E-mail"
[11-Jan-2019 14:57:38 -0800]: <d76qgbuf> [92F9] S: * LIST (\Subscribed) "." "Sent Items"
[11-Jan-2019 14:57:38 -0800]: <d76qgbuf> [92F9] S: * LIST (\Subscribed) "." "Deleted Items"
[11-Jan-2019 14:57:38 -0800]: <d76qgbuf> [92F9] S: A0004 OK List completed.
[11-Jan-2019 14:57:38 -0800]: <d76qgbuf> [92F9] C: A0005 LOGOUT
[11-Jan-2019 14:57:38 -0800]: <d76qgbuf> [92F9] S: * BYE Logging out
[11-Jan-2019 14:57:38 -0800]: <d76qgbuf> [92F9] S: A0005 OK Logout completed.

alec:
Except for unsubscribed INBOX there's nothing interesting nor wrong in this log. Provide the log from the moment you access Mail UI.

Web Analysts:
[15-Jan-2019 15:38:27 -0800]: <sfaoe849> [C7CF] S: * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN] Dovecot (Ubuntu) ready.
[15-Jan-2019 15:38:27 -0800]: <sfaoe849> [C7CF] C: A0001 ID ("name" "Roundcube" "version" "1.3.3" "php" "5.5.9-1ubuntu4.26" "os" "Linux" "command" "/?_task=login")
[15-Jan-2019 15:38:27 -0800]: <sfaoe849> [C7CF] S: * ID ("name" "Dovecot")
[15-Jan-2019 15:38:27 -0800]: <sfaoe849> [C7CF] S: A0001 OK ID completed.
[15-Jan-2019 15:38:27 -0800]: <sfaoe849> [C7CF] C: A0002 AUTHENTICATE PLAIN ****** [49]
[15-Jan-2019 15:38:27 -0800]: <sfaoe849> [C7CF] S: A0002 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS SPECIAL-USE BINARY MOVE] Logged in
[15-Jan-2019 15:38:27 -0800]: <sfaoe849> [C7CF] C: A0003 NAMESPACE
[15-Jan-2019 15:38:27 -0800]: <sfaoe849> [C7CF] S: * NAMESPACE (("" ".")) NIL NIL
[15-Jan-2019 15:38:27 -0800]: <sfaoe849> [C7CF] S: A0003 OK Namespace completed.
[15-Jan-2019 15:38:27 -0800]: <sfaoe849> [C7CF] C: A0004 LIST (SPECIAL-USE) "" "*" RETURN (SUBSCRIBED)
[15-Jan-2019 15:38:27 -0800]: <sfaoe849> [C7CF] S: A0004 OK List completed.
[15-Jan-2019 15:38:27 -0800]: <uta1vub2> [C7CF] C: A0005 LOGOUT
[15-Jan-2019 15:38:27 -0800]: <uta1vub2> [C7CF] S: * BYE Logging out
[15-Jan-2019 15:38:27 -0800]: <uta1vub2> [C7CF] S: A0005 OK Logout completed.

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