Author Topic: 'view attachment' greyed out & cannot flag messages  (Read 330 times)

Offline releasethebats

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'view attachment' greyed out & cannot flag messages
« on: June 12, 2019, 06:53:19 AM »
Hello - I have roundcube working in a small office environment, all seems ok but I must have made a config error as no user can view an attachment such as pdf in any browser [can save &/or download] plus we get an error message when we attempt to flag a message [unable to mark message]
I've compared config files regarding mimetypes with other working roundcube installs and they are the same [default null settings.]
Apache has the correct mimetype file
Any ideas....it's driving me around the bend.
Using Bitnami Roundcube Stack 1.3.9-2

More info if needed.
Regards
G

Offline SKaero

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Re: 'view attachment' greyed out & cannot flag messages
« Reply #1 on: June 12, 2019, 08:42:28 AM »
It sounds like a JS error, are there errors in the browser JS console?

Offline releasethebats

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Re: 'view attachment' greyed out & cannot flag messages
« Reply #2 on: June 13, 2019, 04:02:17 AM »
Thanks for yr reply - I get this error when I attempt to flag a message [firefox] :

The character encoding of a framed document was not declared. The document may appear different if viewed without the document framing it.

Does this point to a config prob?
Thanks again
G

Offline releasethebats

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Re: 'view attachment' greyed out & cannot flag messages
« Reply #3 on: June 13, 2019, 04:58:02 AM »
updated error received -
The character encoding of a framed document was not declared. The document may appear different if viewed without the document framing it. watermark.html

Offline SKaero

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Re: 'view attachment' greyed out & cannot flag messages
« Reply #4 on: June 13, 2019, 10:53:07 AM »
Well thats not a JS error so it most likely something else. When you try to flag a message does anything show up in the Roundcube error log?

Offline releasethebats

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Re: 'view attachment' greyed out & cannot flag messages
« Reply #5 on: June 13, 2019, 11:10:11 AM »
Hello again - unfortunately nothing corresponds with this error in any of the RC logs....