Author Topic: Unable to delete email with roundcube rc2  (Read 9656 times)

Offline coolrock

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Unable to delete email with roundcube rc2
« on: February 06, 2008, 06:58:38 PM »
Hi,

When I first tried to delete email from inbox using roundcube, that email disappear from inbox, so I thought that it got deleted. Then, I headed over to trash, but that email wasn't there. Next, I went back to inbox, but all the emails including those I didn't delete were gone. After I relogin, all the emails in the inbox appear and the previously deleted mail was still at Inbox.

At first, I thought that it might be a bug from my server, but when I switched to squirrelmail, I was able to delete that mail with ease. So, I went back to roundcube to give it a try again, but the same problem persisted. Please assist.

Offline jackdelamare

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Re: Unable to delete email with roundcube rc2
« Reply #1 on: February 07, 2008, 08:35:41 AM »
Most of us have had this problem and none of our threads have got replies. Great help.

Offline coolrock

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Re: Unable to delete email with roundcube rc2
« Reply #2 on: February 07, 2008, 08:36:44 AM »
That's kinda disappointing. To think I had high hopes of roundcube replacing all my email clients.

Offline Stellavision

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Re: Unable to delete email with roundcube rc2
« Reply #3 on: March 09, 2008, 04:22:06 PM »
I love Roundcube, but I am also experiencing this problem and will keep Horde on as my primary webmail until the problem is fixed. :(

Offline jackdelamare

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Re: Unable to delete email with roundcube rc2
« Reply #4 on: March 17, 2008, 04:00:01 PM »
Yeah, the support really isn't great. I'm stuck with SquirrelMail for the moment.

Offline methilnet

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Re: Unable to delete email with roundcube rc2
« Reply #5 on: March 18, 2008, 04:49:30 PM »
What the value of $rcmail_config['flag_for_deletion'] ?
Have you tried compacting the folder?

Offline jackdelamare

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Re: Unable to delete email with roundcube rc2
« Reply #6 on: March 20, 2008, 05:24:53 PM »
Has anybody tried the stable release to see if this problem is fixed? I have asked my hosting company to update it so if they do and it works I'll get back to you guys.

Offline commin

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Re: Unable to delete email with roundcube rc2
« Reply #7 on: March 21, 2008, 09:10:02 AM »
i have the stable release - when i delete a message - i become the error: "could not move the message"  :'(

Offline till

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Re: Unable to delete email with roundcube rc2
« Reply #8 on: March 23, 2008, 05:04:31 PM »
Most likely not a RoundCube problem. :)

And I know, you spent all this money - we are super-bad and we don't answer the phone. ;D

Hehe, sorry for the sarcasm!

But keep in mind, we work on this in our spare time. We also prefer mailinglists and IRC to talk to people. I try to get on here even though I am not a huge fan of forums and reply to whatever I can. In the mean time, you people need to read this and help us, so we can help you:

http://trac.roundcube.net/wiki/Howto_ReportIssues

Offline Stellavision

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Re: Unable to delete email with roundcube rc2
« Reply #9 on: March 24, 2008, 09:09:48 PM »
Actually it does appear to be a Roundcube problem.

You need to open the index.php file and comment out the following code:

// check client X-header to verify request origin
//if ($OUTPUT->ajax_call)
//{
// if (empty($CONFIG['devel_mode']) && !rc_request_header('X-RoundCube-Referer'))
// {
// header('HTTP/1.1 404 Not Found');
// die("Invalid Request");
// }
//}


Worked for me.

Offline till

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Re: Unable to delete email with roundcube rc2
« Reply #10 on: March 24, 2008, 09:12:30 PM »
I wouldn't recommend that anyone applies this. Doing it, probably exposes you to serious security issues. ;)

Point taken, there may be an issue, and yes, we are gonna solve it eventually but as I said, we need more information. So please read the wiki link and open an issue, supply a test message and so on.

http://trac.roundcube.net/wiki/Howto_ReportIssues

Offline peanutb

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Re: Unable to delete email with roundcube rc2
« Reply #11 on: March 26, 2008, 11:39:21 PM »
I had this bug, but figured out how to fix it.

You have to go to Personal Settings at the top

Then click on Folders

And add one named Trash.

It woud probably be a one line addon to the initialization script for the email account to change this. Ill look around for it, and post a reply if i figure it out.

Offline peanutb

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Re: Unable to delete email with roundcube rc2
« Reply #12 on: March 26, 2008, 11:50:19 PM »
EDIT: forget what i said here... it doesnt work.

I have a gut feeling that something in rcube_imap.inc needs to be modified, but i frankly dont have the time to figure it out.

Offline rockafella

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Re: Unable to delete email with roundcube rc2
« Reply #13 on: April 05, 2008, 04:41:51 AM »
The same problem is present in the stable version too.. :(

Offline jackdelamare

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Re: Unable to delete email with roundcube rc2
« Reply #14 on: April 07, 2008, 01:12:33 PM »
Yeah, my hosts have updated my version to the stable release the problem is still there. ::)