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Log on problem

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gaynorheath:
Please can someone help me!
I am not a technical person at all ??? and I just can't log into my webmail that I have been using on my pc (via Roundcube) for the last 3 years.
I have recently moved house... and don't know if it is something to do with being with a different broadband provider - but basically I can access the mail on my phone, but can't on my pc.
The messages that I get are screenshot and attached.

Please can someone offer me some advice!

Thank you

SKaero:
That error wouldn't be related to changing broadband providers, it's a server error. You should contact your email provider and ask them to fix the problem.

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