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connection to storage server failed.

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BillCreay:
Hi all,

I am having issues trying to connect to the mailserver with a fresh install of roundcube 1.4.

Here is the server configurations:

Mailserver:
Ubuntu18, iredmail 0.99, ports 993 incoming & 587 outgoing.
2 domains serving: mail.example1,com, mail.example2.com
IP 192.168.100.17

Webserver
Ubuntu18, nginx, Mysql, PHP7.3, Letsencrypt, roundcube1.4, Rainloop.
IP 192.168.100.18

Everything functioning correctly, Thunderbird, android K9, Evolution, rainloop.

Roundcube can't connect to mailserver.
current config.inc.php

--- Code: ---<?php

$config = array();

$config['db_dsnw'] = 'mysql://user:password@localhost/roundcube_db';

$config['default_host'] = array(
  'ssl://mail.example1:993' => 'Example1 Secure Webmail',
  'ssl://mail.example2.com:993' => 'Example2 Secure Webmail'
);

$config['smtp_server'] = 'tls://%h';

$config['smtp_user'] = '%u';

$config['smtp_pass'] = '%p';

$config['support_url'] = '';

$config['product_name'] = 'Webmail';

$config['des_key'] = 'rcmail-!24ByteDESkey*Str';

$config['plugins'] = array(
    'archive',
    'zipdownload',
);

--- End code ---

Any assistance will be greatly appreciated, have been trying to figure out this config file for a couple of days already

Regards

JohnDoh:
What error do you get exactly (check the roundcube error log)?

I see you are using SSL so could it be related to this https://github.com/roundcube/roundcubemail/wiki/FAQ#problems-connecting-imapsmtp-server-via-ssltls?

BillCreay:
Hi sorry for the late response, I was out of the country

I added that ssl config to the config file. to no avail.

No errors are showing in the dovecot log either.

In the roundcube errors.log, I am  getting this:

--- Code: ---[10-Dec-2019 15:15:10 -0700]: <dvrhl7kt> IMAP Error: Login failed for user@example1.com against mail.example1.com from 192.168.1.1. Could not connect to ssl://mail.example1.com:993: Unknown reason in /var/www/roundcube/program/lib/Roundcube/rcube_imap.php on line 200 (POST /?_task=login&_action=login)

--- End code ---

Don't know what to do with this.

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