Author Topic: blank screen  (Read 202 times)

Offline demigeek

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blank screen
« on: July 04, 2020, 06:34:58 PM »
current PHP ver: 7.4.3
Apache ver: 2.4.41

Have installed roundcube form source, met all the dependencies, been though the installation everything marked as "OK", SMTP & IMAP tested and working.

installed to webroot/mail folder. Navigated to the /mail folder via chrome, also tried firefox (same) encountered a blank screen.

enabled PHP error logging and got the following errors.

Warning: include(/var/www/html/index.php): failed to open stream: No such file or directory in /var/www/html/mail/index.php on line 26

Warning: include(): Failed opening '/var/www/html/index.php' for inclusion (include_path='.:/usr/share/php') in /var/www/html/mail/index.php on line 26

any help or advice would be very much appreciated.

thanks in advance

Neil

Offline JohnDoh

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Re: blank screen
« Reply #1 on: July 05, 2020, 03:17:22 AM »
Please confirm your setup. You extracted all the Roundcube files into /var/www/html/mail/ and http://myserver/mail/installer works fine but http://myserver/mail/ gives you include errors?
Roundcube Plugins: Contextmenu, SpamAssassin Prefs, and more…

Offline demigeek

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Re: blank screen
« Reply #2 on: July 05, 2020, 06:51:46 AM »
Thanks for the reply What you wrote is correct

Offline JohnDoh

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Re: blank screen
« Reply #3 on: July 05, 2020, 10:48:18 AM »
I don't see how. May be the public_html directory has confused you. Or may be there is something wrong in your web server config. The include error you describe could come from the index.php file which is shipped inside the public_html directory but you said you extracted all Roundcube files into /var/www/html/mail/ and so /var/www/html/mail/index.php would not be that file but would be the "real" index.php file.
Roundcube Plugins: Contextmenu, SpamAssassin Prefs, and more…