Author Topic: mark email as not spam  (Read 260 times)

Offline mliell

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mark email as not spam
« on: July 10, 2020, 04:16:34 PM »
Good afternoon, I have a client that receives a lot of spam, probably fell on a mailing list.

I put in the SPAM settings in Cpanel a score of 1 to block SPAM. It turns out that many reliable emails go to the SPAM box.

I did not find any alternative that the user could mark as NOT SPAM a message in Webmail. Is there such an option? How to proceed? If I increase the score we will again receive rain of spam.

Can you give me an idea? Thank you.

Offline JohnDoh

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Re: mark email as not spam
« Reply #1 on: July 12, 2020, 08:06:25 AM »
The markasjunk plugin which ships with Roundcube 1.4 offers a a variety of drivers for different backends to process messages as junk and not junk.
Roundcube Plugins: Contextmenu, SpamAssassin Prefs, and moreā€¦